Dollar General — Local services in Wickliffe

We go here often only because its close. But we had made a habit of trying to go to Willoughby because this one in Wickliffe is awful. Half of the time a register is broken, leading to long lines. The store seems dirty, especially the floors.

While most of the workers are very friendly, I dread going in when the one woman is there. She is a black woman maybe in her 50s, colors some of her hair. Not to be confused with the other black woman who is super friendly. Trust me, you will know which is which inside.

The lady is as cold as ice. Doesn't say hello. If you try to talk she ignores you and gives you a dirty look. If you thank her and say "Have a good day", its like talking to a wall. She always yells at people in line "Please keep the line before the sign", which I understand of course. But most don't do this...ever.

We wouldn't also be all close together if there wasn't 15 people in line because one register was down (for weeks now). Some guy in front of us couldn't get his phone to work to pay for it. So he spent like 2-3 minutes holding up the line. The woman didn't say much to him.

He went out and came back in a few minutes later. While we waited in for him. She should have told him get back into line. Again, line issues aside, this woman makes me avoid the place if I pull in and see her at the register.

She looks like she hates the job and doesn't want to be there. Acts like it to. Again, I there are two black women there so hopefully anyone reading this know the name of them both as the one lady is super nice and we always talk (when its...

I heard this store has gone downhill as of late. There is a really nice lady who works here she's maybe 20s-30s pretty and I think she wears glasses. I wish she was here bc I don't understand why the cashier we had to endure today was so rude. He refuses to respond when you say hello etc looks miserable. He has other terrible reviews, is this a business or a charity? Are you ok sir? I know you can speak. He literally went and sat down while i was getting my money ready...Wickliffe DG all of your reviews terrible lately. If my job let me wear a batman jacket and pigtails to work i would want to keep it, but that's just me I guess. Lots of jobs out here, customer service isn't for everyone especially if you dont have basic manners. He also didn't deactivate the theft sensors, so the alarm went off on the way out. He literally could not have cared less....

Never a bad experience in at least 6 years until today. When checking out I was upcharged on something that was listed cheaper on the shelf (a quick Google search will show most dg’s in ohio faced a lawsuit for upcharging tag price) and it was not received very well by the cashier. This was never a big issue even though they obviously did not want to believe me. The issue was the white woman checking me out, screaming at a kid that comes full cast and arm sling about not having a shirt. (Middle of summer, pool up the street) Screaming. What did the kid want? Cat food. Don’t even bother coming here when you can go right down the road to the superior DG off lakeshore in willowick, or just about any other location. Seriously disturbed that this made her yell...