Fresh Start Skincare & Laser — Local services in Wilmington

My first thoughts on Barbra was that she is extremely knowledgeable and personable. I went in and got 2 tattoos lasered by her. It was my first time working with her but not my first laser experience. After the recommended 6-8week healing time, i contacted her and through voicemail explained to her that the laser didnt remove anything (again, not my first laser experience) and asked if she wanted to assess my condition and go from there. Its been 2months and not even a call back. However, I'm sure if i left a voicemail trying to make another appointment she would've been happy to call me back the same day. Total waste of time and money.

Updated on 08/07/2018 Barbra, don't be petty replying to my review months later in that tone, that only shows how unprofessional you are. Had you called me as you claimed then i would've had no problem coming in since the point of my voicemail was for me to come back in. I NEVER heard back from you or anyone in your office so when it was time for my second appointment(which was premade at my first appt) i skipped it because I felt it was unprofessional and disrespectful that you would not reach back out to me and refuse to waste anymore of my time with your business. Now, I'm entitiled to my opinion here and my opinion is that I wouldnt recommend anyone to see you.

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I started going to Fresh Start last year. The space itself is bright, spotless, inviting. Barbara is extremely knowledgeable, super friendly, personable, really takes the time to get to know her clients. She offers so many services. Anything that you may want to correct about your complexion from birthmarks, sun spots, age spots, redness, crepey skin....whatever it is, Barbara has suggestions and a treatment for you. My skin has never looked or felt better. I am so glad that I found this gem. Look forward to continuing visits. Treat yourself!...

Barbara is awesome and knows her craft! I've had tattoo removal, brown/sun spot removal, skin tag removal and 2x microneedling and am very happy with the results so far. Even though I haven't been a sun bunny for years, those years and just being out and living are starting to show and fast! Skin care is a multilayered approach. With checks, at home routines and treatments, etc. And Barbara is important in the role of achieving and...