Farmers Home Furniture | Winder, GA — Local services in Winder

This was THE WORST FINANCIAL DECISION I've made in a long time. If Google allowed no stars I'd still give them one because the staff is nice, but that's where it stops. Lemme tell ya why....

The furniture I bought was pure junk. I was duped into buying it because it seemed nice in the store and had "Made in USA" tags all over. The salesman continued to assure me that it was very high quality, they had great feedback, etc. DO NOT BELIEVE THIS. About 10 days into having my couches one of the cords broke that reclines the outer chairs. Being that I'm a mechanic I flipped it over to see if I could fix it myself. What I saw first were all the "Made in China" stickers EVERYWHERE. Which would explain why after 2 years of light use my couches look like they're 10-15 years old. The back of one of the loveseats broke within the first year, the cushions have caved in already, the list goes on. Mind you I'm a single parent that lives alone. I don't have a lot of traffic through my house and my kids are older and don't jump on furniture.

Next let's talk about the financing. This is a scam, a trap, and *IT WILL HURT YOUR CREDIT IF YOU FINANCE THROUGH THEM. Also don't fall for the 0% financing trap because I had a 700 credit score and they told me I didn't qualify. I didn't care much because I was planning on paying it off early so interest wouldn't hurt me much anyway and I was hoping some more payment history would further build my credit. WRONG. Not only did my credit score go down 30 points after I paid my furniture off because they show it as a closed account, my credit report shows that out of the 17 perfectly on time payments I made, just 3 were reported. 3. So not only did I get sold junk furniture, they messed up my credit score in the process.

Oh and let's not forget their 1985 way of paying your bill. They have no way to pay online. You either have to physically come to the store every month, call (and get charged) for over the phone payments, or set up bill pay with your bank. I use a small community bank that doesn't have bill pay so I had to physically come to the store to pay my bill every time. What large company doesn't have a way to pay a bill online in 2019?? Farmers Furniture that's who!

In conclusion of this review I'll offer those advice that still intend on shopping here... Do yourself a favor and bring cash or your own lender. Don't buy into the "Made in USA" hype because it's false advertising and a lie. Don't believe me? Ask them to flip over the furniture so you can see underneath. Go to Ashley's furniture or somewhere else that actually has quality furniture, financing deals that won't hose you, and up to date ways of paying your bill.

I'm disgusted by what this purchase has put me through overall but I can guarantee I'll NEVER do it again. Thanks...

My first job ever was at farmers fur6in winder over 26 years ago and I have been a long time farmers customer through furnishing several homes and whatever my wife sees that she wants. Quite is an amazing sales professional but just had the most juvenile and unprofessional experience ever with the lir newest manager Brandon. After having our dining room delivered a month ago with a damaged piece which was noted and documented by the great delivery guys..I have had to call numerous times to get a replacement chair...nobody called ne back after every time saying that they would..so went in today to get the chair since me brother wa next door at Walmart w his truck and could get it..and mr Brandon informed me that he could not just give me a chair ..that I had to go get the damaged chair to exchange..now I paid for my delivery..made over half a dozen calls to get it exchanged w no one following through and getting it done..mr manager tells me no sir you can not take the replacement chair..I knew somebody had a damaged chair and I ordered one but doesn't know who..well that would be the managers job to make sure customers weren't stuck w damaged furniture and besmirching g the farmers furniture name..but he became co descending..Nd informed me he would do me a favor and bring it out next week..well it isnt a favor to provide the service that I paid for..I told him to schedule to pick up the entire dining room as the contract was not fulfilled since I had not received a damage free product he just huffed and said he would not do that..I have managed businesses my entire life and have owned a business in this town for the better side of a decade and would never treat anyone much less a paying many year customer the way that Brandon did myself..so having our twins first birthday today with damaged furniture that farmers newest super star manager refuses to make right..I' will never do business with farmers again and would recommend to anyone who wants a damage free product or at least common decency not to do so as well as long as big guy Balrandon is still the manager at the winder store...got calls in to corporate and will revise this when more...

I would have given 0 stars but the system wouldn't let me. I bought a couch in December 2018 & it broke. Both recliner foot rests are bent & will not close. I started calling around the first of January & after 4 times of calling I finally got someone to talk to me about it. They kept saying, "let me look into it", but then would not call back. By the end of January, they said that they would get someone out to look at it. The first week of February, some finally called & said they would be out to look at the couch, but it would be February 23rd before they would be out. The guy looked at the couch & said he could fix it, but would need to order parts. Someone would let us know when it would be fixed. No one called (suprise, suprise, suprise). I called them again & was told by the store manager that he would look into it & call me the next day. He did not (again, suprise, suprise, suprise). I called again & was told the could would be fixed but the parts needed to be ordered. The store manager I talked to did not know when any of this would take place. I said, it will take AT LEAST a week to get the parts, if not longer & then AT LEAST a month or longer for the person to come fix it. All the store manager would say is, that is correct or OK. I told him to quit patrinizing me & he said, "oh, this is the way I talk". I finally said, "I see you are not going to help me" & hung up on him. It is a terrible place & I would STRONGLY recommend not buying from them. They are a rip off & will not stand behind their product. Once they get your money, they could care less. STAY AWAY FROM FARMERS FURNITURE. It may cost a little more somewhere else, but at least you will get someone who stands behind their product. A used car salesman is better then the service you get from...