Subway — Restaurant in Georgia

Service is really bad. The two Indian girls (Jenny and Jessica) are not very good with customer service. They gave me the wrong sandwich because they were making sandwiches for online and mixed my sandwich up with that one. When I came back to tell them that they gave me the wrong sandwich she asked what is the sandwich? To me you don't ask what's sandwich or was she should have said I will remake the sandwich. She acted like she had an attitude. From the beginning of placing my order she had an attitude anyway. When I asked for the manager one of the girls went back to find the manager but never gave me her name. Once I asked for her name she told me her name was Jenny and I asked for her last name but she said she did not have a last name. So I asked for both of their names and that's when they told me that their names are Jenny and Jessica.? Also while making the sandwiches they did not put a lot of mayonnaise (she squeezed the little bit that was in there) on the sandwich. By the way I did get 3 sandwiches. When I did confront her about her attitude she said it was because it was a little busy. Bull she always has that attitude. I also said that I would never come back to this Subway. It has been years since I've come back thought it had changed...

This is no knock on Subway, but let's face it, we all know why we go to Subway... it's cheap, you can get a partially healthy meal and get your veggies too and its cheap. Subway is NOT Jersey Mikes. Subway is not Jimmy Johns (I no longer consider Blimpies a valid sub shop since I had to literally beg for condiments on my sandwich. I asked for olives and dude dropped two (2) slices of olive on the sandwich, then had the nerve to look at me like he was finished adding olives!!! I said, more please... then he dropped one more slice and huffed about it! Bruh, really?). Subway is convenience and they offer a quality sub for a low price. Jersey Mike's, while providing a delicious submarine sandwich, can not do this. I have enjoyed Subway for 20+ years and their quality ingredients and service make them a mainstay in my book! If you need to grab a good sub at a good price, check out Subway!

Now, If you want your mind blown... call on...

Worst Subway customer experience I have had (and I used to manage one back in college!). Did online order and the three subs were ready on time for pickup, ok. Got home and unwrapped them and two of the three were completely wrong in terms of ingredients ordered. Double checked my Subway app on phone and all the ingredients were on there... but not on the actual subs.

Further, the "Big Philly Cheesesteak" was more like a child's portion of not very warm meat. I get these regularly and know how heavy they are supposed to be. My sisters turkey sub was heavier and bigger than this! See the picture.

And to cap it all off, some guy from corporate named J*y sent me an email response to my "one-minute survey" saying that they don't always get it right... but no offer to actually make it right or to replace the horribly wrong subs. Me thinks a credit card dispute is in order for "Goods Not Received".

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