Very disappointed by my recent experience. They shipped and delivered my kayak late and didn't deliver it to the front of my home despite be paid a hefty fee to have it delivered to my home. They never updated or called me to let me know that the kayak would be late. They told me i had to have someone around to help with unloading because they claimed product was 100 lbs. Yet when it arrived it was not even 50 lbs. My husband took off work for no reason and lost money. Even worse...I had to tote the kayak up a hill to my home because driver didn't want to turn around and pull closer to my home. Then the kayak was missing a part that I had to wind up purchasing myself. They transferred me to two different numbers that never resolved my issue. First number was customer service who indicated I had to contact manufacturer. They gave me a number that didn't even work. I can say that I won't be recommending this company for...
   Read moreHave been going to this location for a few years now. It's been great. It's a little expensive on some things but that's just life I guess. My most recent issues have been with the new people they seem to have hired. They are the least friendly people I've seen at TSC. You'd think they worked at the Walmart up the road! I have a TSC rewards account and the past few visits they haven't asked for my phone number in order to add my rewards to my account. The first time this happened, I made a comment about it to the cashier and she rolled her eyes at me. The second time it happened, I made mention of it and the cashier, a different person, ignored me and turned around to converse with her co-worker. The customer service at this location is lacking, it didn't used to be that way, this is a new and recent change and...
   Read moreWent in there to grab some cow tails on my way into work today and I was running late but I gave the lady a 20 and I even said sorry because of giving her a big bill and then after she handed me my change and I looked at it I said I gave you a 20 she said no you did not, well I said okay I was probably wrong but but I was not wrong I had gotten cash back of $25 from family Dollar and she has the 20 and shorted me $10 Don't nobody pay my bills for me but me I even called and said something to the store and I mean I know it's it's embarrassing to me but it's still ice a lot of money to people this working and sweating out here in this heat just trying to...
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