I visited Bakkah today and unfortunately had a very disappointing experience. I found some clothes on sale and went to the fitting room to try them on. Since I was wearing a shirt underneath, I couldnât properly try on one of the dresses (a wedding dress), so I asked the sales associate about the return policy.
Instead of simply answering, she spoke to me in a rude manner, repeating that âthey are not making a penny and losing money,â which had nothing to do with my question. I clarified that I wasnât asking for a discount, just the return policy, but she continued in the same tone. Eventually, she told me that clearance items are final sale and other clothes have a 3-day return window.
The way she handled the conversation was very unprofessional and upsetting. My plan was to purchase clothes for myself and also some for my son, but I left without buying anything due to her attitude. This is not the manner one would expect, especially from a store that should value...
   Read moreMashallah! This store is fantastic! They have really great high quality clothing and the service is excellent. The people running the store even helped me find and try on the correct size clothing since I had never bought these kinds of clothes before. They have several different styles of clothes from different Muslim cultures around the world. They also have one of the greatest collections of books I have ever seen, an abundance of wonderful scents, pure black seed oil, children's toys, and all sorts of other interesting things. I intended to just stop by for a few minutes but ended up spending two hours browsing! I bought so much stuff for my family and myself. I already can't wait to go again! Every Muslim in the area should support this store! May God bless and protect the people running this...
   Read moreAsalam alaykom, this is one of the few Islamic stores in Connecticut that have everything a Muslim would need!
From clothing, prayer mats, oud, perfumes, oils, tasbih prayer beads, kidâs toys and books, the Holy Quran, books, natural medicine, supplements, shampooâs and even halal snacks!
Such lovely people and great customer service in help finding the correct fit for Eid al-Fitr. This is my favorite Islamic store besides their location in New Jersey.
Highly recommended to check out both locations for all of your Islamic clothing, books...
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