Ken's Appliance — Local services in Winslow

Ken's appliance in Winslow told me they were licensed contractors to repair appliances. Ken came to my home in Happy Jack and Ken diagnosed my refrigerator needing 4 parts of which when they were received and he came back to put them in he admitted they were the wrong parts and the right part was not available for several months. I was stuck with the $400 in parts I purchased on my own and he now is refusing to write a legitimate receipt so that I can get reimbursement for the $600 he charged for the misdiagnosis. He charged me for labor and trip charges for an incorrect diagnosis. Upon checking into his credentials I can not locate him on the register of contractors. I do not believe he's licensed, insured and bonded but I am checking into that at this time and I will see if I can find out what my recourse can be. Beware of this company as he refuses to give me a legitimate accurate receipt and will not provide me with his license number or credentials. On Monday I will register a complaint with the BBB, Registrar of Conteactors and report him to the Arizona Attorney...

Returned my phone call after two voice mails to set an appointment to come look at my oven. I took the day off work to be home between the 9am and 2pm window he requested, and he never showed...

The place was open but the guy wasnt even there. Nobody was there... We called him and he said he would be there in 5 minutes, we waited for 10 and he never showed up. What an odd way to...