Paul Gross Jewelers Inc — Local services in Wisconsin Rapids

I broke the setting on my wedding ring...rather than repairing the original setting they put in a new one...i think the ring looks fancier now than it did when i originally got it! I also bought a "work" ring (so that i dont break my pretty one again) i use my hands alot at work and it is holding up to my roughness wonderfully. They also told me i can come in every 6months and they will check the prongs on my ring and clean it, no charge. Extremely happy with my...

Very happy with my experience today. Today meant a lot. I have been there before and have purchased items. But today was the best. I had Lisa who was exceptional, took the time to find the right item. I can’t stop thinking about it. My father passed away almost a year ago and needed a bereavement item and wow. She took her time with me, it was like she put together a piece of art that I hope my daughter will cherish forever. Thank you Lisa!!!! You...

If anyone wants to know what customer service should look like should stop by Paul Gross. The instant I walk in the door I am greeted with a smile and a hello. The staff will ask if I need any help ( I usually do need help lol). I've never felt pressured to purchase anything. The prices are very affordable with a great selection. This will be one store that I will visit as long as I live...