Total Wireless — Local services in Woburn

Leo and Victor exemplify great customer service. I had purchased an Apple iPhone 12 in the Nashua, NH store and could not get the box the phone came in and was charged a $100 set up fee which was never done in the 5 hours I was in this store. Leo worked with Apple to recover what he could of the data that was lost by the transfer from my Apple iPhone 6SE to the alleged new phone in Nashua. I was not charged for his help. This store does not have a fee, and they could not understand the $100 fee charged by Nashua. I will definitely buy my next phone here, and recommend this location to everyone because of the excellent service. I am also telling people to stay away from the Nashua, NH store because of the excessive prices and fees charged. They are not...

I went to this store to inquire about a new phone with a plan. My visit exceeded expectations. The attendant who answered my questions, Leo, did everything in his power to find me the best possible deal for my needs. He answered all of my questions clearly, gave me important information that I could not have found on the website, and was earnest to assist in any way he could. I see myself having a good relationship with this location for further...

I have worked with Victor many times over the past few months and also worked with Leo once. They were both extremely helpful. Victor has had to deal with me many times over the past few months for a repeated problem that has been no fault of theirs and Victor has continuously tried to remedy the problem for me and will always follow up after. He’s dedicated to what he does and helping customers rectify any problems they...