Extra Space Storage — Local services in Woodland

Here to do another review in 2024. I love this place. They went out the way to get me a good deal on a storage unit while I travel out of town on work assignment. The manager was Ashley not too long ago but this location is currently managed by Nora. This location has always been managed by good people like Natalia, Ashley now Nora. Nora was so Wonderful!! Recently, there was increase in the rate of leasing my storage unit by $40. That increase still makes an impact on my budget as everything else is inflated. Nora has graciously negotiated to bring down my price hike. What a way to treat and serve her customers. Extra Space was Life Storage when I first leased with them in 2022. I find Extra Space Storage Unit even refreshing when it comes to taking care of loyal customers or lease tenants. Most customers are long term. They use their facilities for years. And just good down to earth folks here like Nora, Danielle. Give these ladies a chance to work with you in finding a secure and safe storage unit. The place is safe and clean and just very hospitable. They take the time to greet you too. Praise the Lord!! For this place!!

In 2023, I’m here again doing a review a year after. As I moved out of current storage to a more cost effective one, the same size, and my stuff is safely inside the gate. This time Natalia & Arthur were no longer there but we have Ashley and Nora. Ashley is the manager and Nora is one of the representatives who represented the company well. She is very kind, professional, and great spirit. Very friendly and empathetic to customers who are in a tight budget. You’re in good hands at Life Storage as long as they support the customers and the professional staff. Thank you Nora again for making my transfer smooth and efficient. 😀 Thanks Extra Space Storage, 1022...

I have had a unit here for over a year and have once been told I could not have a guest who by the way was our only truck we could get ahold of to help us move and told they had to leave immediately. And recently I have lost my residence and had to rely on my unit to store everything I own. The last couple weeks I have been spending allot of time at the storage trying to dig out the things I need to live on a daily basis. A few days ago me and my girlfriend had to dig to the back of the unit it was well over 💯 degrees and we needed a break we happen to pass out from the heat and exhaustion. We woke up to a rude employee telling us to get out and he hoped we had a place to move ou or we would loose it. He was very rude the way he said it and continued by saying they weren't going to except our payments anymore and we spent to much time at our storage. I WAS NOT AWARE THERE WAS A TIME LIMIT.WELL ARE you? Also we got a rent raise of about 90$ in 1 jump.I SAY SAVE UR MONEY GO SOMWARE ELSE WHATE YOU CAN BE AT YOURE UNIT EVERY OPEN HOURE IF YOU PLEASE LIKE IT SHOULD BE. There's no reason why I can't go through my stuff I pay to store at this facility as long as it is within the hours of operation. SHAME ON YOU LIFE STORAGE. NICE AND PROFESSIONAL ?...

I’ve had the worst experience renting from extra storage space in Woodland. Nora is not good at training her employees on how to handle paperwork when it comes to renting space for trailers. I had all the documents with me and they rushed through the whole process just to secure their payment. Never asked me for registration for my Rv or insurance and I’ve had all the paperwork with me! She Only asked for my ID and phone number, I repeated my home address several times and it was never updated in the system. They only care if I wanted to scheduled automatic payments. A few days after they would non stop blow up my phone during work hours asking me to come to the office to turn in paperwork, It was awful. They also charged me for a lock twice! They mailed out a lock to the wrong address without my consent. When I asked for a refund they said it was my fault for not updating my address. I spoke to Nora several times and she is really...