LeadingIT — Local services in Woodstock

We've been with LeadingIT for about 6 months now, and in that short time we've upgraded our phone system, migrated email to Office 365 and installed a new Server. Their "All-Inclusive" plan made it possible for us to upgrade all of our old technology in such a short amount of time. Their service during the upgrades was remarkable. We weren't down for hours on end; it was the exact opposite. We had very LITTLE TO NO DOWN TIME during the process. Andy from LeadingIT was extremely helpful with the phone system upgrade. He was involved in every meeting/phone conference I had with the vendors. His support and knowledge was especially helpful when making the final decision. My favorite part of LeadingIT has to be their Helpdesk App installed on every computer in the office. It is a huge time-saver for me. Anyone can submit a ticket any time, day or night, and the techs are prompt and helpful! So glad we switched...

I just spent half an hour with Bryce, and he was incredibly patient and knowledgeable. He helped me resolve an issue we've been dealing with for months regarding Nicole's computer, discovering that she had been using the wrong calendar entry.

Next, we moved on to my computer, and once again, Bryce proved to be the right person to call. My 70-year-old brain struggled to understand the Authenticator app on my phone for signing into Outlook. After many attempts and with his immense patience, we successfully navigated the two-factor authentication process.

Bryce explained that in the next 5 to 10 years, everything will need to be secured this way. So, when I’m 80 and able to pay my bills or shop online, I’ll be thankful to Bryce for the lesson.

Have a great weekend and tell...

Geovel was incredibly helpful with my issue. I had difficulty with Adobe software not working correctly. Shortly after I reached out regarding this issue, I was contacted, and Geovel worked on the issue professionally and swiftly. After spending hours on my issue, he figured out a solution that allowed me to use my program as it had before the issue. Leading IT really knows their stuff, handles issues with technology with a high level of professionalism, and at the end of the day, helped me get my work done. I couldn't recommend the service enough.

(If you have any issues, make sure to ask for Geovel, he's a kind, very intelligent, and...