Long's Furniture — Local services in Wyoming

I use to love Long's. I have been a customer since they were on Seymour ave in bondhill/roselawn. My first bedroom set came from here. My daughters as well. I've brought many things from Longs..Not anymore!!! Today was the last day i will step foot in LONG'S FURNITURE. I called to ask about Canceling a layaway.. The fat funny built bald head man was really nasty..He told me they keep 50% of your money..Then he told me I had to wait until later in the day to get 50.00 dollars because they just opened, and they don't have any money 🤔...I asked him when did they start keeping 50% he got really nasty .Because he's a crook and a liar.. The reason being, I had a layaway with them two years ago , and forgot about it. I received a post card (small paper) stating I had money at the store. I picked it up and they gave me my WHOLE 50.00 bucks.. He tried to tell me it never happened lol..How are you going to tell me what happened in MY SITUATION. Anyway, Fast forward to me picking up my money today, from my previous layaway. I had put a couch in layaway. I put a 100.00 down..I Canceled the layaway because I found a better deal at AMERICAN FREIGHT( On Maulhauser Rd). so i pick up my money the lady asked how much % do they keep, which was weird that she works there and doesn't know that information. The funny built bald guy yells " 50%!!!" So they gave me 50.00 and kept the other 50.00..But,, Now since you kept my other 50.00 ..You will lose a 500.00 sell. See when you are Nasty, rude and unprofessional You will lose customers like you are..Look at the ratings they are HORRIBLE! LONGS is not the same..The people are crooked and sloppy and only want to make that dollar bill..Stay away from LONGS.. GO TO VALUE CITY FURNITURE, OR AMERICAN FREIGHT OR ASHLEY FURNITURE OR THE FURNITURE PLACE IN...

I purchased a dining room table with 4 chairs... I paid a total of $749.00 for the set. The delivery date was set back twice because I was told that the table was "cracked".... now this "crack" happened twice! The store wanted me to get another table that they said was $200.00 more, but I did not want that table!!! I do not believe that the table was "cracked" twice!! I handled that huge table by myself, and I did not scratch, break, drop or crack the table AT ALL!! Now I paid $75.00 for delivery and the men bought in 3 huge boxes and told me to"have a good evening, ma'am"... I am left confused.... I thought the men put the furniture together but NO... YOU have to put the furniture together YOURSELF😣😣No one at the store told me that I had to put the dining room table and chairs together myself! I am not a carpenter and I could have went to IKEA if I would have known all of this nonsense! I called the store to complain and she just said "Sorry about that"😬😬I AM DONE WITH LONG'S FOREVER!!! This purchase was my first and last from this furniture store!! The table and chairs is a beautiful set but the hassle isn't worth it! This business is too...

Holly was the one I mostly when I went to at Longs furniture. When I went there to payoff my furniture Dec.18, 2019, Holly told me that the one I wanted was not there and it had to be order, I ask when will my furniture arrive Holly said Dec. 28 2019. I waited and waited all day, so finally I call and was told that my furniture wouldn't be delivere until January 13, 2020. I was very disappointed when I paid it off and I couldn't take it home that day and then again when Holly told me it would be there the 28th on weekend and that it would arrive in two different truck I told her I was not going to pay two different trucks. I was not going to pay two different delivery. She said I would get it 28th of December 2019 which she lied again and now I'm disappointed because I got to wait till January 13 to receive...