Last year my daughter and I stopped in because she wanted to look around. We hadn't been there very long when she said, "Mom, I don't want to look at anything else, I want to leave." When we got into the car, she said, "I don't want to go back to that store because the girl was following me." I said, "Oh, no, baby. I've been in before and purchased a purse and fudge, so I don't think they would follow us just because we're browsing." Well, I went back to the store on Saturday because I wanted to have something done for a gift. Bad idea! When I got to the counter I told a very nice young lady what I wanted. She took my information, and I asked when it would be ready. She said she wasn't sure because things are done in the order they are received.So I asked if she thought it would be one day, two days... she said she would ask the person who does the embroidery. Then, the tall, blonde girl (maybe the owner's daughter) jumped into the conversation and sharply told me that the owner was working on a lot and they couldn't say when it would be done. As she was talking to me, the owner stepped out of the back and said, "What is it?" The nice young lady let her know I was asking how long it would take, and so on. So she said (irritated), "I have a lot of projects; it will probably be a couple of days." I left my order and walked around, looking at some of the unique things in the store. As I rounded a corner, I noticed one of the girls who works there coming toward me. The first time it was no big deal, but as I continued browsing, I noticed I kept crossing paths with her. My daughter was right when she said she was being watched and followed when we were in the store! Well, I went out to my car to leave, but I decided to go back and pay for my order. Why did I do something so dumb after being snapped at by someone young enough to be my daughter and her rude mother. I should have politely asked for my things and left. When my order was ready I went to the store to get it, and I felt like I wasn't all the way in the door (I was still by the first set of toys) when an employee asked me, "What are you looking for today?" It wasn't a greeting; it wasn't a "welcome to our store" kind of thing. After I told her I was picking up an order, she walked me to the counter, got my bag, and the owner gave me a look and walked away. The person who handed me the bag said "thank you" after I said "thank you." When I arrived home, I took a look at the throws and was thrown by the paper that was stuck to the back and it was sown together. So I called the store, gave my name, and explained that I had just picked up an order and my concern.The same girl who was nasty with me in the store was worse on the phone! She told me that's how it looks because the machine has to go all the way through. I said that I didn't know that and wished someone would have told me. Again, in that nasty tone of voice, she said, "We don't have to tell our other customers that!" I said, "I'm not your other customers" and I asked her if that was the right response to a customer. Then I heard someone saying, "Hello, hello" (she had passed the phone to her mother). I said yes; she then asked what the problem was, but she immediately started talking (kind of yelling), repeating what her daughter said with the same tone. I said I had moved past that and my issue was the response and tone from the other person. She (the owner) continued with the same nasty tone and told me she was sorry if I didn't like the answer I received. I said it wasn't the answer it was the delivery. She then told me she was busy and hung up! I accepted disrespectful and demeaning treatment from this business owner because of convenience, overlooking the attitude and disdain for my presence. It was made clear to me that my little money and presence are neither needed nor wanted at her business. I'm sure you will continue giving her our business, and I'm just one person who was disrespected and dismissed, but I will take my little black self and my little green money to the nice ladies on...
Read moreCool little nick nack shop! I buy 95% of my Mother's Day, Valentine's Day, and the all too common, "I done said the wrong thing and gotta buy summin' to make it right" Day gifts. The staff are amazing. Very helpful (especially to give guys like me, that have no clue, when it comes to buying the women in my life gifts. They hand gift wrap and really make the gift look special. If your a guy, looking for a gift for a woman... ...
Read moreSuch a gem of a store. They have a little bit of everything and so many unique gifts for all ages. I am definitely going there to get some gifts for my kids when they finally behave well 😆🤞.
Lastly, don't leave without buying some homemade fudge the owner makes - it is out of this world! I am not even much of a fudge person and this stuff was unbelievably good.
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