Sandra’s Beach Shop Bar and Grill — Restaurant in Antigua

It was the only restaurant in front of Jolly Beach this season. There was an amazing pop-up restaurant the year before, but it wasn’t there this year. We love spending the day there and gave this place a try.

First, they said $5 for each chair (2 of us) and $10 for the umbrella. But then came to collect $25. We refused and they accepted $20.

Then, I wanted a light lunch and ordered shrimp, which I think was listed as a starter. They said they don’t have the shrimp and instead gave me the deep fried shrimp entree, which cost more than double than the shrimp. This didn’t make sense and we felt like they were just trying to get as much money out of us as possible. We were their only customers that day. And we still had a good time for the most part.

But then I asked to use their restroom. Oh my goodness! They have no running water whatsoever. They have a bucket. With a sign saying something like this is how the locals do it. There was a sink. I put soap on my hands and walked out with soap on my hands. They also have an extremely mean lady that guards this “bathroom”. She guards the key and questions your use of the bucket.

I informed them that there was no running water and told them I had soap on my hands, thinking they would let me rinse it off elsewhere. But they were not one bit surprised and said the water must be out.

So I’m guessing they cook without washing...

Came here to enjoy a beautiful sunset drink and snack. The staff we're very friendly and cheerful, the service was a bit slow but nothing terrible and we enjoyed chatting with our server who seemed very sweet. We had a beer, some wings and enjoyed the sunset. I was even making mental plans to come back another day as they have some lounge chairs on the beach.

However, as we were leaving we decided to stop at the bathroom. The toilet was clearly broken and unflushable, they provided a bucked of water to "flush the toilet" and two of us in a row couldn't figure out how to get it to actually flush. When I came out, an older woman came rushing out asking me if I flushed the toilet. I apologized (quite politely despite how aggressive she was) that I couldn't figure out how to flush it. She became incredibly angry and started yelling at us that we must flush the toile. We continued to say it wouldn't work, however she got considerably more angry and told us we can never come back. Honestly one of the oddest and rudest experiences ever at a restaurant, it was incredibly strange. If the toilet causes her so much stress, here's a revolutionary idea - how about replacing it? But she doesn't need to worry, we definitely...

By reading the other comments I'm wondering if they do a competition for the worst customer service. Unfortunately we didn't have internet to check before going lesson learn. The Waitress was not looking happy to see us and when we ordered she was not really friendly she didn't want to explain much the plates. We waited a long time for the food and we were the only 2 there The food was average was only a very small slice of pineapple on the hawaiaan burger so I dont see why is way more expensive than the other burgers. When we came to pay I asked to just pay for my burger and she wasn't happy I asked for that she looked very pissed of and I wanted to pay in Caribbean dollars by card as the prices are not the same in dollar she started to calculated and then stopped she looked like bothered and say we dont do that we only do in US . She was just lazy and wanted to over charge with the us dollars I think. I know maybe the season was tough but we felt...