I rarely leave bad reviews but this got to be one of the worst experiences. First we ask if we will need a reservation and was told no. When we got here all tables but the bar and one table were reserved . If we didn’t come early enough we would not been able to get a table. Second, we are told it is a set menu and they would start bringing out food. However 30 mins go by and nothing. In this time we order drinks and it takes about 20 mins and at this time it is not busy at all. Then we are told we can order from the menu. We order and it takes another 30 mins at this time. While people who arrived after us are getting their food already. To top it off, i didn’t even get the right order. I asked for gravy that was suppose to come With my steak and was told by the waiter he couldn’t for whatever reason. Some of the worst service i have...
Read moreThey advertised us 2 for 1 drinks and when we went to pay, they told us that it was two per person then you get the price of one. Not once was that said until we went to pay. And thats obviously not how it works??? Then when I told them that that was dishonest advertising because we even confirmed before every order; the server said “fine, we’ll do it because you’re getting angry. Relax. No need to get angry”.
Disgusting customer service. And they only ended up honouring it for one...
Read moreFood nice, service appalling. We had to ask for menus, then ask to order, then asked where our drinks were. After 30 mins we chased our food. The food turned up and the bread came at the same time. No cutlery. Chips (fries) were cold. Asked for some more, they never came.
We asked for the bill and they offered us 25 % off the menu. Then tried to take off 25 pesos only (2000 pesos bill). This place needs a change of management to get the staff in order. The chef...
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