Made a complaint to Bakers Delight. They replied saying they would look into, but never heard back. I did follow up and no response. Tried to ring was transferred to an overseas call centre, the call quality was really bad and the call dropped out. Wondering if I should just start grabbing my bread now from Woolworths considering how they don't seem to care much.
Edit: Contacted customer service. They turned it into a they said/they said argument. Basically gaslighted you. Just a heads up if you get in contact with their customer service centre. Decided just to buy bread from Woolworths. More reliable and in...
Read moreRecently I had noticed size variations to their products from their rolls to cakes (smaller) but you still pay the same price. If product are not the same uniform size they should not be on sale or at reduced price. I wanted to make a purchase recently I stood patiently and waited and waited to be served only to be ignored because a customer and counter assistant were busy chatting. I was the only customer waiting so I walked off. I felt so angry that I was ignored, they obviuosly dont need the business, so I went to...
Read moreI went to get some apple and cinnamon hot cross buns and when i pulled one out of the bag i noticed a pink peice of wax or plastic on it, i took it off and pulled the bun apart to see if there was more, and it was throughout the whole bun. Ive never had an issue before but i didnt even want to touch the rest of the bag incase they...
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