Gico Eatery — Restaurant in Adelaide

The food was nice and atmosphere was decent. In general it is a nice place for a casual dinner, however the staffs weren't very friendly which destroyed the whole experience.

We asked upfront about how big the seafood platter is and roughly how many people it is for, so that we won't waste food. The staff although maybe just being honest but also come across as quite blunt and ignorant by saying "I can't tell you because it's different to every one".

You don't usually get that kind of response in a restaurant even if that is the truth, you should just straight up answer it with like "there are how many this and that in the platter, how much meat in kg totally roughly, and from my experience I have seen customer order this and that" instead of throwing the ball back at us.

When we were half way through eating, another staff came to us and say all their weekend booking is 1.5hr limit, which they never mentioned when we booked, nor when we enter and sat down, not anywhere else in the restaurant or on menu. We were being honest and advised him that we were never made aware of that, this staff didn't recognise our honesty or acknowledgement their mistakes, instead he continued to bluntly say it is a 1.5hr session (this is a different staff to the first one).

We ended up rushing the rest of the food because we didn't want to kick up any fuss, knowing deep down that this is on our blacklist now. It's like you go to Woolworths and if they have the wrong price tag, they will apologise and explain it was wrong tag but still would honour it. - This is how you keep customers.

Especially in a hospitality world, customer service is top priority. Yes your food maybe decent, the tomahawk steak was tasty but with that customer service level???

No next time for...

Food was good but nothing overly spectacular. The service was appalling. I usually read reviews before trying a new place but this place was recommended to me by family so I didn’t bother this time. If I had, I probably wouldn’t have been so taken aback by (I’m assuming) the manager/owner. After ordering our meals I realised I had forgotten to ask about the kids meals (under 5 eat free). Of course, I don’t assume they know the ages of my children so instead I politely ask if kids eat free is offered on the weekend? He looks at me with an annoyed look and says yes but you didn’t tell me that’s what you wanted. I reply: yes I know, is it too late to get a refund? As if it was the most inconsiderate thing for me to ask, he huffs - yes yes alright. He goes back in to tell the kitchen and then proceeds to take out $17 cash (I paid by card, but whatever). I politely thank him and go back to the table. The free kids bolognese is served on a saucer sized plate which would not have filled up my 4 year old. I can’t believe anyone would pay $17 for this taste test of a serve- which makes me think they serve it smaller because it’s free OR they served us a smaller size because of what happened.

I’d also like to say that the service from the rest of the staff was also below average- it didn’t seem like anyone enjoyed working there, no smiles on any of their faces, no asking how...

Appalling and Discriminatory – Shame on This Place

I’m absolutely disgusted by the treatment my pregnant sister-in-law and our family received at this restaurant. We came in hoping to enjoy a quiet meal, but instead left feeling humiliated and heartbroken.

My nephew, who is on the autism spectrum, was calmly sitting at the table — watching a YouTube video and drawing. He wasn’t disruptive, running around, or being loud. He was simply laughing softly at a video, as many children do.

Without warning, the owner came over rudely and told us that if we didn’t “quieten him down,” we would have to leave. I calmly explained that my nephew has ASD and was simply enjoying a video. Rather than showing an ounce of compassion or understanding, the owner coldly insisted we leave.

My pregnant sister-in-law was left in tears, humiliated in front of everyone for no reason. This wasn’t a case of a child misbehaving — this was blatant ignorance and discrimination.

To treat any child like this is unacceptable, but to single out a neurodivergent child — and to show zero respect to a pregnant mother — is utterly disgraceful.

I wouldn’t recommend this place to anyone, especially families. If you value kindness, empathy, or basic human decency — stay far away. They...