Hungry Jack's Burgers Aberfoyle Park — Restaurant in Adelaide

I recently had a disappointing experience at a Hungry Jacks location where the service was excruciatingly slow, and it was evident that the workers were overworked. The entire process took a frustrating 45 minutes to get my food, and it left me feeling unsatisfied and frustrated.

Upon entering the restaurant, I noticed how overwhelmed the staff seemed. There were long queues, tables that hadn't been cleaned, and the employees looked visibly exhausted. It was disheartening to see them struggling to keep up with the demand.

As I waited for what seemed like an eternity, I couldn't help but feel sympathy for the employees who were rushing around, clearly outnumbered by the amount of people waiting. It was evident that the restaurant was understaffed and understaffed employees meant delayed service.

The 45-minute wait for my food was simply unacceptable. In today's fast-paced society, I believe that efficient and timely service is something every customer expects. Unfortunately, this particular Hungry Jacks location failed to meet this basic expectation.

The sluggish service and overworked staff are indicative of poor management. It seemed as though the employees were doing their best given the circumstances, but a more organized approach and support from management could have improved the overall experience.

I value my time and money, and this unfortunate experience at Hungry Jacks has left a bad impression on both fronts. I urge the management of this particular location to take a closer look at their staffing levels and customer service practices to avoid repeating such an ordeal. Customers deserve prompt and efficient service, and right now, this Hungry Jacks falls short in that regard.

I sincerely hope that improvements are made to ensure a more enjoyable dining experience for future customers. I also want to acknowledge the hard work of the staff members who were clearly trying their best despite the demanding...

I don’t even know where to start. First of all I have been here maybe 5 times in the last 6 months and every single time I have ordered it has rather taken over half an hour, food’s been cold or they have straight up been rude. Oh and let me tell you about there almost being a straight up riot at your store a few months back when there were around 10 people most of them waiting for over half an hour and some over an hour (including me). I’m not pretending like these were huge orders these were average sized orders with a very long wait wait time. I have only just thought to write this because as of 30 minutes ago my mother ordered 2 Oreo storms and a cheeseburger. She called it before it even came that it would be wrong we got 2 drumstick minis instead. How can you even mess that up, it was 2 o’clock in the morning so no way could you get an order confused with such low order frequency. I work in a fast food store very close to this one and I can’t even begin to comprehend how they can be so bad of a restaurant. The restaurant I work at and here use the same order software to keep track of the orders so I cannot see any reason how any of them can be this bad at their job. The only explanation I can have for any of this is that they are all on some kind of drug or substance that causes them to purposefully miss orders and...

Someone has failed miserably in training these young people for a fast paced takeaway and after three visits there seems to be very little improvement. On the first visit I received, after 20 minutes, hash browns I hadn’t ordered and they were cold. The double egg muffin had one egg and the coffee was also cold. It was their first week and I excused that as part of the learning curve. A week later the place was packed and everyone was waiting for their order. It is so incredibly noisy you can’t hear what is being brought to the counter. I watched for 20 minutes while every order came out short of a drink or ice cream side and you had to wait until that got poured and retrieved from the back. Then there was no straw so that had to be retrieved from the back somewhere as well. The drive thru didn’t fare much better. After a 10 minute wait, and I seemed to be the only person there, someone called out for my burger and it hadn’t even been started up. These young people deserve some training and time management skills instead of being left to flounder.

As a follow up three moths later, the service has improved greatly and the place seems more organised. Just one criticism tho, the food is always a bit on the cold side.

Back again (April). How do you make a Pork Belly Delux burger and forget to put in...