ABSOLUTELY DISGRACEFUL! Ripped off and disappointed every time without fail. From frozen chips, off and out of date potato and gravy, items missing with every order every time all the way to being over charged for items I still did not receive. When I rang up I was hung up on. When I went in to the store the duty manager said she could only pass my details on to the store manager (no offer on refund or even given the missing items from my meal) 3 months later I still have not recieved any contact from this store regarding the issues. I have been back since and nothing has changed. Avoid this junk store! You will regret ever visiting. KFC Aberfoyle Park you should not be...
Read moreBought a regular zinger box and swapped the gravy for a large chips. They later told me that there were no wicked wings which is fine, so they asked what i wanted and i said a tender please. I recieve 1 tender in exchange for 3 wicked wings and the excuse is that its the same price for 1 tender as it is for 3 wicked wings ($4.45)... which it is not. Not sure if this is policy or not, but this is extremely poor customer service if it is. If you cannot supply what is bought, you supply the same amount, if not more. All in all they couldnt supply the right order, so they supplied me with less food than i bought. Pretty poor effort if i...
Read moreHad to ask for fresh chicken this time as chicken has been absolutely disgusting in previous times. Still don’t understand why crew have to ask a manager whether customer can have fresh product. These workers need to take pride in their work. Despite asking for fresh products, the fries and popcorn chicken was cold and was thrown away. Regret paying so much money for this food. This restaurant needs some serious attention and staff need to be trained on quality control. Only good thing was the parking, despite not even having a parking bay for when there’s a wait on fresh chicken, no you know what I’d rather chicken 2 hours...
Read more