Hungry Jack's Burgers Hillcrest — Restaurant in Adelaide

Extremely angry and disappointed in the service I received last night (15/8/2021) around 6pm. I’m absolutely disgusted on how they thing they can run a business with such poor service.

I waited in the line through the drive through for 30 minutes (I ordered a whopper meal) and went down to the window to pay and was told to go around to the waiting bay). There was no apology for the wait, no greeting or anything from the cashier. I drove down to the waiting bay where I waited another 30 minutes and there was still no sign of my order. Multiple cars went through the drive through with there order and they couldn’t even provide a single whopper meal. The lady behind me was also getting extremely frustrated as she too was also waiting. I was tempted to get out my car from anger and walk inside but that would have not solved anything other than waiting in line to ask for my order. What’s the point of having a drive through service if you can’t even provide that without people getting our their cars and go inside anyway? I ended up driving off after an hour of waiting because at that point I didn’t want to say something from the extreme frustration I was feeling and would rather go somewhere else. I didn’t care that I paid for nothing I cared that I wasted an hour of my time for such shocking service. I also tried to call to provide feedback but their phone line was off the hook.

Absolutely...

Always untidy. The way the loos are situated, the breezes blow through the loos carrying loo aromas to the seating/ eating area. we left that stinch behind and have never eaten there. try Firle it's more civilised. What ever is a stinch you remark, well it is a stink that has a real stench=stinch. Went back, thought it could not possibly be that bad. the stinch was absent, bought a whopper chips and coke. Chips were excellent. Coke badly watered down and nearly flat. Whopper was a huge bun, tiny meat patty, minimal mayo or sauce and a slop of melted/aged lettuce and tomato. It was like eating a loaf of bread with a kiddy size hamburger inside. I seemed to remember, from other hj's, the whopper having crunchy onion, pickle, plenty of salad and tomato- but no just bread really, horrible. Yes, never again. An Indian man knew the drill, after giving his order he remained at the counter watching his food being made by a seeming novice ( who had no noticeable supervision), pointing to the illuminated order he had just given on the order board, and correcting the various mistakes as he went along. Tip: in spite of the warning so many have issued, if you go here don't get ice in your drink. It's so watered down your coke tastes like flavoured water, not coke, let alone further diluting...

If I could give it a -1 review you'd be lucky to get that. Ordered through uber thismorning for a whopper hunger tamer box with an extra large chips and a flake storm. Got messaged from store that they couldn't do the storm, which was fine. Refunded me that, but when the order arrived I couldnt help but laugh. Came with the filthiest looking onion rings I've ever seen, as much oil dripping off these things as you would Original Recipe KFC from Rundle Mall, and they were cold, with 2 chicken nuggets in the same container as the rings (mind you, I was meant to get a medium AND a large fries). Although, I found 4 cold fries at the bottom of the bag. No sauces either, and to make the overall meal that extra special, rather than using a cup tray for the cup of coke, it was just put into a bag, which if you've done basic primary school science would know the coke will go all over the food. I'm not one to leave reviews, I don't even read the farkin things. But this was an absolute pathetic farkin effort, didn't get a receipt either so I can't even individually tell who put it together that they need to be licking envelopes rather than packing food into bags at the quietest time of the week. $32 for a couple of coke soaked burgers and cold oiled...