So last night at approximately 11pm in your store, we proceeded to get a late night snack. Upon arrival we were subjected to a rude awakening at the ordering box. All we were after was a split order with 2 seperate payments, however that seemed to be too much to ask. Carrying on, we paid and waited for our food, once getting our food we were told everything for both orders was in the bag (IT WAS NOT). We then moved forward to the waiting bay to workout and rectify what we were missing as a group. After 10 minutes, I decided to get out the car and attempt entry to the restaurant so we could get some much needed help, however it was locked. After realising it was locked and I was severely frustrated a staff member looked after to us. We told them what we were missing and they went off to fix it, which would’ve been all well and good. However, when we got the rectified order, our burgers and fries were chucked in the bag with no due care, and it almost seemed like the fries were scooped directly into the bag and not into the packaging. As none of them were in there designated boxes. Very very disappointing experience from someone who is local to this store and frequents it often, sort it out HJS. We will now be taking our hard earned money elsewhere.