Hungry Jack's Burgers Seaford — Restaurant in Adelaide

Would give 0/5 if it allowed.

We live 2 minutes from this hungry jacks yet we usually have to drive a number of suburbs over to the next hungry jacks because this one in Seaford is sooo bad.

Tonight in particular took the cake.

My order: plant based whopper with no tomato, pickle, onion and lite mayo only.

What I received: meat whopper with only tomato and HEAVY AS HELL mayo and tomato sauce.

I'm a vegetarian so this was a horrendous experience for me.

Then when I approached the drive through to vocalist my concerns I was met with just absolutely no care even though I was visibly upset from having just took a mouthful of meat! I Was offered a new burger which then took a further 10 minutes to receive and and when it did, it was cold and Soo heavily doused in mayo the buns couldn't stay together without it squeezing mayo out of all of the sides each bite.

Beyond over the poor execution of food from this location. I understand it's fast food but variance of experience based on location shouldn't...

I went through the drive through and ordered some frozen drinks. I triple checked BEFORE I paid that it was right. He told me it was. The guy was really nice and patient. I got to the next window and realised one wasn’t frozen so I asked if this was the frozen drink I ordered. She said no you paid for an orange juice, you have to go back through and get a refund. I told her I made sure before I paid that it was correct. She said you have to go back through. I wasn’t willing to wait in the line again with 3 kids in the car on a hot day when they were the ones that stuffed up. She was very rude, I asked for her manager, she walked off and said maybe you shouldn’t pay for the wrong thing.. very rudely. She came back with the drink I had asked for 3 times and slammed the window closed. I had to yell out to get my straw. Then had the person behind me beeping like it was all my fault. I told her that she shouldn’t be in customer service. I worked in retail for years and would NEVER treat...

Stopped in here yesterday and this morning, to get coffee. I really dont know why I did it again today because the result was exactly the same - simply awful. Is it really that hard to get an order right? Not only was the order wrong 2 days in a row...out of 2 days but the quality was terrible. How hard is it to make a Latte....and add a sachet of sweetener?.....maybe even give it a stir? I usually stop at Aldinga, where I leave satisfied, sipping on a strong, creamy and smooth, sweet latte but nope not here....what I have is a weak, watery take-away cup of bitterness with no sweetener and as I cross the Keswick bridge in a taxi have requested the driver take me to McD's on West Tce and Hindley to dump this cup in the trash and get something drinkable. Just very disappointing HJ's. It was not worth one star....worst coffee I've had anywhere,...