McDonald's Northfield — Restaurant in Adelaide

I don't know why we stop in here when every time we do we regret it. The food is terrible, although we waited over 8 minutes in drive thru for our bacon egg muffins without cheese and one in a meal, they weren't even remotely hot. The hash brown was soggy and unsalted and neither my husband and I can eat cheese so we ordered without cheese,, both our meals had cheese on them and even tho they weren't terribly warm, proof that they had sat in the warmer for 5 minutes or more was that the cheese couldn't be peeled off since it melted into everything. One of the muffins had tomato sauce on it for some reason. So $17 out of pocket and all we got that was somewhat consumable was a Coke and a semi cold hash brown. Due to its location and the fact traffic is a nightmare to get thru on this intersection, it was too late to go back and make them fix it but we shouldn't have had to, it's not difficult to follow a simple order yet the children they employ at MacDonald's stores don't seem to be able to follow simple instructions. Thanks to their incompetence the rest of our horrible over priced meal went in the bin. We will not be going back to this store ever, if I have my way I won't spend another cent in MacDonald's again period. Waste of my hard...

Incompetent, Rude, Slow,

Went there almost every morning for months for the same coffee order. Several times there were mistakes but we are just human so w/e Then they messed up my order 3 days in a row, one was simply wrong size. Brought the cup back, which was too small the next day, was told they did not care because I did not call on the day of the incident. (Seriously who ever calls McDonalds, you just bring it next time you are back) I presented proof of purchase, receipt and bank statement on phone and presented the smaller cup which was given to me. Was told by manager again that I have to call on the day of the order. Dissapointed I said I would not return again. The manager simply said "fine" I repeated I will never be coming back She said 'Fine" smugly again.

Always polite, always same order, refused free chips on previously mistakes because mistakes happen, but I deserve what I paid for! I reported this and to the official channels at McDonalds and ticked the box which requested to be contacted, never been e-mailed or contacted in any way though I supplied both.

All I would have requested was to pay for a medium and receive a large as the opposite occured the day before...

Drive thru taking 12 minutes for 24 nuggets and fries, waiting in the bay for what felt like forever to having to go into the store and ask where our order is to a young man having no idea what order was who's. I was so upset as I had my dogs in the car and son, hence why I go through the drive through. I decided to call the store to question why it took so long, the female manager lied to me saying they were busy with so many nugget orders yet there were so many cars that went past us in the waiting bay, I only live a few minutes away to get home give my children the nuggets and fries and are completely cold, I know what freshly cooked nuggets taste like, these tasted like they've been sitting in a bag for 12 minutes, forgetting to run my order and the person in front of us. Not happy with the managers lying response, back to driving to Gilles Plains McDonald's store at least they realise the wait times and always give an extra fries or something in compensation for the waiting for that long but still I've never waited after being served 12...