12/07 at 18:50pm The young girls seem to love chatting amongst themselves making fun of people’s orders, loud enough for the entire store to hear… not very professional in my opinion, especially the lady in the striped red and navy blue sweater/jumper, she clearly doesn’t understand that even when she had yet to start work she should be careful of her words since they reflect maccas in a poor light, the rest of the girls were just as bad unfortunately, talking negative about the previous customers that came before us and if not that then about what they had planned for the weekend while the stood around doing absolutely nothing having a “good” old chat. If they want to complain and have attitude when it comes to someone who does a custom order through the “maccas menu options” then they should not be working on any store floor or any retail store that requires customer service. The food was great and the drinks were watery for a frappé, that was honest the worst one I’ve had. The only lady I saw that I didn’t see take part was the server called Emma. The rest were just a bunch of giggling school girls clearly not caring about whether they are being paid or not to work, instead of socialise.
This is a prime example as to why quantity (young staff with zero experience that are cheap) isn’t better then quality. (staff who have been trained or have some experience) They gotta start somewhere, however if they can’t even be trained or guided properly by their superiors, then it doesn’t reflect poorly on just the young ladies, but the supervisors and manager who can’t even make an effort to improve the image of MacDonalds.
Honestly the worst maccas I have ever gone to… never coming back. Definitely will be recommending to everyone I...
Read moreOrdered table service. Ordered two iced lattes with full cream milk and a burger with no pickles. Waitress brings the iced coffees over and says ‘we don’t have full cream, it’s skim, hope you don’t mind’. If she had said something earlier, I would have told her not to bother making them. Okay, no worries, these things happen. Get our food. My burger with a clear grill slip that says no pickles - it’s got pickles on it. Go up to the counter, let them know, she yells out to make another without pickles. Get my burger back and they’ve just taken the pickles off - by this time it’s cold. So I go back up and say ‘look, they’ve literally just picked the pickles off and chucked it back in the box’. No apologies, nothing so I asked for a refund. The cashier was so rude. They are all young, lazy and clearly do not want to be there. Do better, for gods sake guys! Also, don't bother going to the drive through, their sensors and cameras don't work. You can be sitting waiting at the speaker box for 10 minutes and have to drive to the window to get some sort of service. This has been an ongoing issue for at least 6 months and they have done nothing to fix the issue. Hallett Cove is the WORST maccas in Adelaide due to their lack of customer service and the terrible staff they employ. How they get past the interview process absolutely...
Read moreI ordered through DoorDash online my 20 piece chicken nuggets originally come with 3 sauces on the side.. I received my order & didn’t get the sauces that are meant to be apart of the 20 nuggets I’m quite devastated as I was going to use my sauce for my large chips as well so my partner & I were forced to eat dry nuggets & chips we threw half our food out! WORST maccas I’ve ever ordered from we didn’t even get our straws for our drinks?! absolute joke they just threw the food in the bag & passed it to the door dasher without looking properly I asked over the phone why I didn’t get them if they come with the 20 nuggets she had said someone obviously forgot absolutely disgusting we don’t pay to not get what we pay for! the worst part is my partner & I ordered this at 11:30pm on a Tuesday ? how are you that busy you can’t put sauces & straws in the bag SAD POORLY SHOWN MANAGEMENT I love how they read our reviews & gossip about it when in reality take it on the chin like a real women & take critical feedback to improve yourself but no instead you choose to lack what a...
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