McDonald's — Restaurant in Adelaide

Redeem a coffee through drive-thru then when I pressed the back arrow it said processing payment and then purchased an order I made a few days prior?!I drove around and went inside the McDonald's and was told there is a support section on the app and that the store couldn't do anything about it. This was a lie because when I went on the app there was no support section so I went on the McDonald's website and put in a complaint to get my money back (I didn't receive the meal that the app paid for by the way). So I put in my compliant and then had the Noarlunga store email me.... So that manager could have helped me in the first place when I went into the store. I responded to the email with the details of the refund (which is what 'Nikki' asked for) and never heard back. I emailed her again asking how the process is going and she never replied. So then I made another McDonald's complaint but didn't choose a specific store this time. The lady emailed me and asked for the same details as Nikki did but asked what store it was. When I handed over this information AGAIN I haven't heard anything. They have just taken my money. Avoiding to refund me. Me and my partner always say the Nikki is the good manager at Noarlunga and always does well at her job we've noticed but this is very poor customer service and leaving me with missing money. I just want my money back! This happened on 6/10/2018 it is now 6/11/2018 ive beenbdealing with this for a month nownand have gotten no where. Everywhere else seems to be able to help and sort out refunds for their mistakes why does McDonald's find it so hard!

UPDATE: JUST OVER A MONTH LATER AND I STILL HAVE NOT RECIEVED MY REFUND. EMAILED HEAD OFFICE AND ELISHA ASKED FOR THE DETAILS OF THE ORDER SO SHE COULD PROCESS A REFUND (JUST LIKE NIKKI SAID) AND AFTER I DID THAT MY EMAILS HAVE BEEN IGNORED AGAIN!! I JUST WANT MY F*ING MONEY....

While I’ve enjoyed McDonald's for many years, I’ve noticed a few issues when it comes to cleanliness. In some locations, tables are often left dirty, and the floors can sometimes feel sticky or covered with crumbs. It’s not uncommon to see trash left around the dining area, which can leave an unappealing impression for customers who are looking to enjoy their meal in a tidy space. Additionally, the restrooms in certain outlets have been in need of maintenance, with the occasional shortage of soap or paper towels. These cleanliness lapses can detract from the overall dining experience, especially when you’re trying to relax and enjoy your meal. While I understand that McDonald's serves a high volume of customers, maintaining a consistently clean environment should still be a top priority. Hopefully, with more attention to detail, they can improve in this area and offer a more pleasant atmosphere for all.

Although McDonald's continues to be a reliable choice for quick, affordable meals. Whether you're craving a classic Big Mac or a freshly brewed coffee, you can count on McDonald's to deliver consistent quality. Their menu offers something for everyone—whether you're in the mood for a hearty breakfast, a tasty snack, or a full meal. I’m particularly fond of their French fries, which are crispy and seasoned just right. The staff is generally friendly, and the service is quick, making it a great option for those on the go. The convenience of their app, which allows for easy ordering and exclusive deals, is also a big plus. McDonald’s also keeps evolving with healthier options, such as salads and fruit, alongside their signature indulgent treats. It’s the perfect spot for a satisfying, budget-friendly meal that never...

Shocking drive thru wait times with poor made up excuses for waiting over 15mins . . This is the second time from the same maccas . I hardly eat Maccas and both times this year ive ordered food 1st time this year july and them again tonight. I was instructed to wait in the waiting any. Only orederd chicken nuggets meal and big mac meal ordered the same meal in July. I was the 1st tine waiting over 25 mins . Till someone finally asked what meal are you waiting for as i had been watching them serve multible care after i orederd so clearly they had messed up my order and thought i recieved my meal . No sorry or or offers like they use to do. Now tonight 15 mins waiting again no one else had to wait and 8 cars come and go finally someone else pulled up behind me in waiting bay and then a employee CAME to give THEM there order I get there attention she comes over I explain I've been here 15 mins for nuggets and a burger meal she replied ooh its the nuggets we waiting for them . I replied I know it only takes 7-8 mins to cook them I then wait another 5 mins to receive no apologies no vouchers and my nuggets are cold 😂 shocking for a...