Ate here last Friday night. Pity there were some issues, because the food was excellent . I had sweet & sour pork, and my girlfriend had melt-in-mouth pork bellies; both spot-on. Apparently they use no MSG, and gluten-free options are marked on the menu. Prices reasonable: With drinks, $79 all-up. We ordered 3 serves of steamed rice to make sure there was enough, but it wasn't enough. Needs to be a little more generous, I think. Note: If ordering soft-drinks, the tonic water is not from a freshly opened can or small bottle. They use a large bottle, and mine was flat. They replaced it, but it still irked me - especially when I noticed that all the other soft-drinks in the fridge were actually in 375ml cans! This, plus insufficient rice = minus 1 star.
UPDATE: Their response saying that rice is charged per person and not per serve, and that you can just have more, is NOT what we experienced. We were charged for 3 serves ($8.70) and there was no mention of more rice 'freely' available. I went and bought small bottles of Schweppes Tonic Water to remind myself exactly how fizzy they are. MUCH fizzier than the replacement they gave me - a $4 glass of blah. 1 + 2 + their response = minus another star. So...
Read moreSadly no longer will be a returning customer. I understand that there is a cost of living crisis and that inflation has brought prices up, but it’s absolutely ridiculous to have your menu online with one set price for a dish and then to dine in and be charged extra for it. Only once when we inquired about why the bill was $10+ extra, were we told that the menu online shows prices for takeaways only… absolutely nowhere online or on your website does it state that those prices are only for takeaway. Your website doesn’t even emphasise that its only a takeaway menu with only takeaway prices, it simply states to be the menu… ridiculous. The majority of people look to an online menu before visiting a restaurant to ensure and determine whether it’s within their price range or not. Certainly not a 5-star establishment but you expect people to pay for a 5-star establishment. Let this be a warning for anyone thinking of...
Read moreThis is our go to place for good food and friendly service. Jenny is lovely - always greets us with a smile. June 3rd 2018: This is what we thought last time we went. However last night's visit was not so good. No sign of Jenny - not sure if management has changed, but food was not up to the usual standard and was not delivered hot to the table. The service was very haphazard - there seemed to be a lot of staff wiping tables or walking around but not attending to the people who were waiting to order. We had two entrees, one main and fried rice to share, two beers and two wines - bill $88. Didn't mind paying this sort of money when the food and service was good, but will not be going to Oriental House again. Very...
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