Typically, I love Salsa's. I don't know where it went wrong in this instance, but maybe you can draw a conclusion from the facts I am about to state. I ordered a Baja Steak Bowl, add guacamole, add sour cream. I received a burrito, not bowl. I pointed this out and the girl who took my order apologised and told the kitchen staff to make it again as a bowl. I wasn't upset by this, it wasn't really her fault, it was loud in the background at Westfield, and all this mask wearing bs, really makes it hard to hear people in certain situations. I was surprised when my bowl was ready seconds later. The steak inside it was cold, I still ate the whole thing because the flavours were great. Half and hour later, violently ill. When I say violent, I mean projectiles from both ends. Abdominal pain that was beyond anything I'd had before. It had come on after I had started to get some groceries from Coles. Cold sweats, faint. I almost left all my groceries behind then and there, and I'd already paid for them, just to speed up my exiting time. I needed to get home. My youngest was with me, she was frightened because I looked so ill and was in so much pain. Still alive though. But I won't be going back to that particular...
Read moreFood in the past has been delicious but staff are repeatedly rude, today being the worst yet. At 4pm I tried to order pick up through Uber Eats or Menulog, but both apps said the store wasn't taking orders. Then rushed there after work and arrived at 4:40pm, to find the shop dark, kitchen closed and one rude tattooed staff member at the till. I asked if they were closed and she said yes. I said "aren't you open until 5?" to which she rudely said that if they haven't had any customers for 45 minutes, they then close early because it "costs the boss to stay open". If you say you're open until 5pm then you should stay open until 5pm. And there is no excuse for being rude to customers who ask simple questions. I wish the Glenelg store was still open because the Marion staff make me not want to...
Read moreI purchased two separate meals and was only given one. Upon following up, was given the other. Unfortunately when I got back to my work I realized the chips was missing.
Called them straight up and said my chips was missing... The girl instantly knew my name and said ' ohh yeah we forgot to give them to you'. I was 'offered' to spend my time driving back there to get the chips, which I didn't have time for. I requested that my whole meal (burrito and chips) be replaced, to which they refused. The lady I spoke with had an extremely attitude and told me that she was not able to refund the money to my credit card after I told her it was not worth my time driving back. She continued to tell me that the situation was not her fault. TERRIBLE CUSTOMER SERVICE AND A COMPLETE LACK OF...
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