$44 for a premium sized pizza and they skimp out on the toppings plus it was stone cold. This place used to be really good about 2 years ago, but has obviously been bought out by another person now running the place in to the ground. Not to mention the terrible customer service received when trying to get a solution to the problem. ‘We’ll make you another pizza if you’re not happy’ ‘MATE’, I’m ringing you because I don’t like my current pizza. Why would I want another pizza? Next time you’re dealing with an unhappy customer, don’t call them MATE! I’m not your mate, CHAMP. I’ll be expecting a refund from SAM the owner, because his staff are totally incompetent and don’t have any procedures in place for unhappy customers apart from throwing more products in a customers face that they are unhappy about. What kind of solution is that???? If you’re reading this SAM, your staff need proper training or you need staff there that know how to deal with these types of situations. Avoid this place like the plague. This place was so much better when the whole state went in to lockdown because of it. I’ll take that over the standard of food they produce these days. Terrible establishment. If a suitable solution isn’t provided I’ll be taking this issue further to Consumer & Business...
Read moreDefinitely the worst take away food I've had. My fiance and I ordered a chicken parmi each, and they were absolutely horrible. The schnitzel appeared to have been microwaved from frozen with the soggy bottom arriving as a gel, not a crispy breadcrumb coating as one would expect, the topping was just ham and cheese pizza topping not what anyone expects when they pay $14.50 for a parmigiana. The chips were burnt yet somehow not crispy (clearly they are not chip cooking experts), not seasoned at all either (how sad that someone was too lazy to put a little salt on something). The salad was literally rabbit food. Just plain vegetables without a hint of dressing. They gave me a refund thankfully, but unfortunately no compensation for the experience of trying to eat such rubbish food. I wouldn't even be happy with what I was served if I'd paid $5 for it. The fact that someone working there sent out and approved of this food is quite frankly shocking, no pride taken in their work at all. Their pizzas don't taste too bad but after this experience I don't want anymore food that's come from...
Read morePlease note I have changed the review to reflect what occured after.
Ordered two pizza, never arrived. Have cameras around the house. Delivery driver never delivered. When called to ask the first time they said can't see it so the driver had left. Keep in mind its been over an hour since we ordered two pizzas. Second time I called they cancelled the order on my request. .
*Edit to the review.
The driver returned after the order was cancelled and said he had placed it at the wrong house and handed me the pizza. I offered to pay and he said no as it was his mistake.
He also said next time we order not to worry the pizza is on the house.
The pizzas albeit cold was fine after we warmed it in the air fryer.
Great pizza but probably wont order again.
So hence I have decided to edit this review and thank him. On the other hand I understand you are a small businesses and I support small businesses through my business. Customer service is important.
You did go back and find the pizza. So credit to...
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