Red Rooster Baldivis — Restaurant in Baldivis

5 years ago this Red Rooster was THE best my family had eaten. However it has gone downhill steadily since then. Now it’s just a no go. We’ve eaten here quite a few times so it’s not just a case of “bad day, off day” either. It’s been consistently bad. Asked for extra crispy chips to which the young girl replied “ um… yeah” we expected them to not be extra crispy because despite always asking them, they’d never given us extra crispy. However we didn’t even get hot chips, our chips were limp and barely warm. The half chicken was also luke warm as we’re the chicken pieces and chicken burgers. This is chicken we’re dealing with here… food poisoning is a huge factor when it comes to chicken guys!!!! We will not be eating here anymore as the risk is not worth it and who enjoys eating Luke warm food? Sorry but we will drive out to Red Rooster at the freeway truck stop. I really hate giving bad reviews but it’s just happened way too...

Today Thursday 15 August around at 6pm, after waiting for 15 minutes, the Aussie lady / Cashier I thinkshe did on purpose give me the wrong order so that they can give my order fast. They think I will take it away instead I went to the table and open the order. Not had changes to open my order but suddenly she came to my table and said that "sorry I gave you the wrong chicken". She chased me and said that because she knew I was gonna open it in the place. Imagine if I just take my order and going home without checking it? I open the order on the place because this kind of mistake is not their first time. So be careful guys. Open and check your order before leaving or they will scam you. Or maybe they just racist...

Drive thru, missed an item from my order.

Returned to store on foot to retrieve missed item, and was told I didn’t add it to my order (incorrect, colleague repeated back to me at drive-thru speaker). It was one pineapple fritter, why would I return into store and inconvenience myself for an item I never ordered?? It makes no sense. So not only did I have to go back for a forgotten item, now I am unable to get forgotten item because they claim I didn’t order it to begin with. Why would I waste my time getting out of my car, returning to store; just trying to steal a fritter? Just accept the mistake and fix it, don’t haggle over it. What a ridiculous way to treat a...