You be the judge: We arrived at 5.30pm, and had ordered by 5.40pm. The first entree's arrived at 7.00pm (yes, 1 hour and 20 minutes later). The first of us received our main courses around 7.15pm. The last mains were placed on the table around 7.35pm (a wait of another 20 minutes between the first person served and the last, with the last of us waiting almost two hours for dinner). Everyone sometimes is under the pump, but knowing we were up for at least a 90 min wait would have been useful when we ordered. So, comms were as poor as the service. When it came, the food was OK, at best. As a yardstick for the quality of food, the Pad Thai was a bit stodgy and lacked crunch of any sort (no sprouts, or peanuts!). Maybe it was...
Read moreArrived at Mai Thai with my sister and mother, table service and efficiency was not bad, we ordered three of the lamb shank curries and a large rice, the meal time wait was about average, the shank meals were served luke warm and it looked like one lamb shank was broken up for three different meals without any bone, there was hardly meat and the meat was very fatty, the rice was very starchy and gluggy. Explained this to customer service and it was relayed to management without concern for their customers and the full price was charged, needless to say we will never be back!, very...
Read moreAs soon as you enter this spotlessly clean gem of a place you will be greeted by a broad welcoming smile from Jani. Our pre booked table was awaiting our arrival and as my wife and I were seated Jani presented us each with a menu revealing excellent choices of the Thai culinary delights on offer. Our choices made and a short wait our dinner was courtesly placed before us. And what a delicious and plentiful dinner it was ! And not only delicious but also very...
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