Grand View Hotel — Restaurant in Bowen

During our recent visit to this hotel, we decided to try out their dining options by ordering five of the highly recommended appetizers. Unfortunately, our experience fell far below expectations.

Starting with the cheesy spring rolls, they were barely edible, probably the best out of everything, but still only deserving of a three out of five rating. The chicken wings were a complete disappointment, as they were laden with feathers, making them inedible. We attempted to salvage some pieces for the flavor, which was decent, but the overall quality of the chicken was a dismal one out of five.

Moving on to the pork belly sliders, they were more like burnt belly sliders, as the pork belly was completely charred. Despite the bun and other accompaniments being fine, the burnt pork was a major letdown. The smoked beef brisket sandwich with Smith crisp chips was also a hard pass, as it was downright disgusting.

As for the Indian chicken banana wafers, the taste was acceptable, but the appearance was unappealing, to say the least. The atmosphere of the restaurant was a major disappointment, earning a zero-star rating. While the location looked beautiful and the service was commendable, the loud drunkenness from the adjacent bar significantly detracted from the overall ambiance. The only positive aspect was the ability to choose the music played.

In summary, while the service and location showed promise, the subpar food quality and unpleasant atmosphere left much to be desired. Overall, our dining experience at this hotel fell short of...

Well what an ugly night!!!! Spoke to the team about a bus pick up at 2.30pm Friday and was informed that we would be picked up at 4pm rang twice to check the bus was still on way , and even offered to pay our own way in , with the people mover ! At our own expense! Which we ended up doing and no bother to us ! When I asked Luke the manager what happened he was very aggressive and words to my recollection was ! Charlie we were busy and you’re not as important as anyone else’s!!!! I was only inquiring why after an hour we were not informed of the change circumstances as to how busy it got!!!! He swore at me and told me to leave the establishment!!!! I was polite and only asked a question??? I have never been spoken to so poorly by a person that is in a position of customer service in my life!!!! He shouldn’t be allowed to speak to anyone including customers of this establishment! What a poor and pathetic attitude towards the customers and the staff that he guides as what good service looks like??? He reminds me of what a Donald trump rant sounds like! A lot of our friends that I have shared this incident with will never step foot in to this place again and are more than welcome in other establishments in the same street 😎what one person is allowed to get away with will affect the way we will vote with our feet 🦶 just avoid this place! The grand view hotel 🏨

By the way if they was a patron swearing at a staff member they would be told to leave so please explain why a staff member can sear at a patron, the staff member being...

My recent visit to Grand View Hotel left me with mixed feelings. While the look and outdoor atmosphere along with customer service were exceptional, the food fell short of expectations.

Upon arrival, my friend and I decided to sample a variety of appetizers. We opted for different selections to try a wider range of dishes. Unfortunately, none of the appetizers lived up to the standard we had hoped for. Despite our varying choices, we both found the quality extremely lacking.

However, I must commend the wonderfu look of the hotel. The ambiance was delightful, with a charming setting both inside and outside. The inside, although not what I expected, was cozy and inviting. However, it was a bit loud and rowdy, which was somewhat surprising. On the other hand, the outside area boasted beautiful views and a secondary dining area was available inside but still very loud.

The server was fantastic, attentive, and courteous. Despite a minor hiccup where part of our order was forgotten, it was quickly rectified without any hassle.

In summary, while the service and atmosphere were highlights of my visit, the food was a major letdown and we will now be getting something else. I would recommend this restaurant for its excellent service and picturesque views, but I would advise against setting high expectations for the food. If you're looking for a dining experience focused on service and ambiance rather than...