Bridgetown Hotel — Restaurant in Bridgetown

Mainly for Accommodation, but we did have a steak dinner onsite too. I would return for beer, accommodation and dessert.

Wide variety of beds, good for up to 5 pax/ younger families as most convenient location in Bridgetown: spacious room and bathroom huge 1 min walk from fenced playground with free BBQ n toilets next door supermarkets and curated liquor store despite being on main Street (not best for quiet afternoon naps due to trucks), is quiet at night and into morning as doors are surprisingly sound proof. (Just shut the window above door) breakfast included: choices plentiful! Brownes yoghurt (5 flavours), fruit cups, juices, milks (incl lactose free, soy and almond), cereals/granola (more than 5 types incl Weetbix GF and GF Muesli), breads (incl fruit bread & English muffin, GF), Carmen's bars, Nespresso coffee (10 flavours incl decaf), spreads: Vegemite, butter, apricot jam, strawberry jam & marmalade, peanut butter. Self-served, 630-10am. Quick checkout key drop. Secure entry. Stairs though! Very quiet shower and pipes not noisy unlike many other hotels in WA! Very fast wifi.

XL bathroom! 🚿 Over bathtub. Negatives: not that clean - Cleaner does not scrub the sinks or air the room enough to stop mould from growing on the blinds -mainly as the Bathroom Window can actually be pulled up, but people don't seem to do it. water kettles need descaling/ time to buy new ones really mugs and teaspoons inconsistent with room numbers. Staff checking you in may be inexperienced but it is fast anyway. Microwave and plates would be nice especially for triple or family rooms/or upon request. -had to ask for wifi access twice/explain we were staying 3 days. minibar setting confusing. Higher number is colder temp.

DINNER: steak a bit overcooked and the pepper sauce was charred, but I requested medium rare and most places can't get it right anyway. A bit overpriced considering the portion size. Large selection of desserts/cakes ($8). Service passable (the older female with glasses looked grumpy thru 2 interactions, younger ones pleasant but inexperienced), pleasant outlook onto green on the balcony/deck. Tall older male manning the bar seemed to be the manager - he was friendly and knew things others didn't, in charge of Wifi access for accommodation. Impressive range of beers on tap (see photos). Thumbs up for their lager. Be keen to try their Marshmallow stout next...

You wouldn't think The Bridgetown Hotel would be a hospitality trendsetter, but it seems they have pioneered a breakthrough in country pub customer service. It's called the "Have exactly what's on the menu with zero changes, and if you don't like it then too bad" model.||||Visiting for a family lunch, I perused the menu and decided the Hambuger was really the only offering that I wanted. There was just one problem - it came adorned with something called 'Honey Mustard Mayo'. Three words which, in my opinion, put together in that order, have no place on a burger served in a country pub or anywhere else. So I set upon a cunning plan to order the otherwise delicious sounding hamburger 'sans' special sauce.||||Sadly, my plan was foiled, as we were sternly informed by the serving staffmember, tapping the sign on the counter in a manner reminiscent of a certain sitcom Soup purveyor, that there were to be no menu changes, not even one that involved simply adding something. You see, apparently, the kitchen staff don't do special requests.||||The Hamburger, by the way, was on the menu for $26. I can't say what it was like, because I didn't feel like giving 26 of my hard earned dollarbucks to an establishment which has such little respect for its customers that it chooses not to accomodate a simple request like refraining from adding sauce to a hamburger.||||A Michelin starred restaurant this ain't, so if you're going to charge that sort of coin for some grilled mince between two pieces of bread with some frozen chips on the side, at least train your staff to accomodate simple customer requests. And lose the honey mustard mayo.||||ps. I've given them 2 stars, because my family, who were hungry and therefore not prepared to join me in my boycott, seemed to enjoy their meals, which looked pretty much like reasonably executed standard pub fare. Plus the beer I had in lieu of a meal was...

You wouldn't think The Bridgetown Hotel would be a hospitality trendsetter, but it seems they have pioneered a breakthrough in country pub customer service. It's called the "Have exactly what's on the menu with zero changes, and if you don't like it then too bad" model.||||Visiting for a family lunch, I perused the menu and decided the Hambuger was really the only offering that I wanted. There was just one problem - it came adorned with something called 'Honey Mustard Mayo'. Three words which, in my opinion, put together in that order, have no place on a burger served in a country pub or anywhere else. So I set upon a cunning plan to order the otherwise delicious sounding hamburger 'sans' special sauce.||||Sadly, my plan was foiled, as we were sternly informed by the serving staffmember, tapping the sign on the counter in a manner reminiscent of a certain sitcom Soup purveyor, that there were to be no menu changes, not even one that involved simply adding something. You see, apparently, the kitchen staff don't do special requests.||||The Hamburger, by the way, was on the menu for $26. I can't say what it was like, because I didn't feel like giving 26 of my hard earned dollarbucks to an establishment which has such little respect for its customers that it chooses not to accomodate a simple request like refraining from adding sauce to a hamburger.||||A Michelin starred restaurant this ain't, so if you're going to charge that sort of coin for some grilled mince between two pieces of bread with some frozen chips on the side, at least train your staff to accomodate simple customer requests. And lose the honey mustard mayo.||||ps. I've given them 2 stars, because my family, who were hungry and therefore not prepared to join me in my boycott, seemed to enjoy their meals, which looked pretty much like reasonably executed standard pub fare. Plus the beer I had in lieu of a meal was...