Was a regular for five years and rated it five stars previously. Ate lunch at least eight times a month, sometimes more, I noticed the shift in staff morale at the time of the ownership change as the experienced staff disappeared within weeks of the takeover. I hoped the place would hold up; but the simplest things are send the biggest warnings that is attention to detail and quality. Every table has a baseline (should) and when vacated, cleared, wiped clean, condiments checked and topped up and everything the customer needs available. Floor walkers go through the motions ignoring tables that need resetting. Nothing worse than seeing a table with crumbs and an empty water bottle sit for thirty minutes. How difficult is it and time consuming to straighten a couple of cushions on bench tables when resetting, its not really but when minimum effort is the standard. Floor staff are not "situational aware", if a customer is looking straight at them, they want service without having to resort to calling out across the room.Its a signal to, stop and ask if they need anything, regardless of what they are doing. (priority) When serving anything that is not a knife and fork meal, serve it with a napkin, food should not go down without one. More importantly. don't put the napkin under a hot bacon and egg roll to become a soggy mess before it hits the table. These are basics and should be seamless. The quality of the food spoke for itself, came out the same high standard every time. When the French cook is on task, the attention to detail and quality is right on point. Otherwise its hit and miss. If the order is "eggs on toast", sending poached eggs with hard yolks on warm bread that has spent less than a minute in the toaster and has three spots of butter on it, that is a fail unless the customer ordered it that way. Anyone who can't poach an egg to perfection has no business calling themself a cook or being in the kitchen regardless of how busy it is. Watching it go backwards to "minimum viable product" is not pretty. I wont say don't go because it is hit and miss, however at this point...
Read moreGood atmosphere and friendly service. Good coffee, great matcha latte and hot chocolate according to my son. Kids meal was served in a kiddy tray and includes a hot chocolate / baby chino. Breakfast item was done well - poach eggs on toast with a bit of avocado. However, the Barra fish taco was disappointing. This is the second time we came here and although the fish taco flavour was good, the piece of fish in there was not proportional. I thought it was a one off thing so gave this cafe another try 3 months later but apparently not. The barramundi in the taco looks like it’s been chopped in half to make the 1 portion. It’s a nugget size portion fish in a taco so you are mainly eating salad and wraps for $21. A kid’s fish and chips at another restaurant last night had 10 times amount of fish for $15. Would I go there again?...
Read moreFirst time at this cafe. We ordered 2 salad and avocado wraps, a small bowl of fries and 2 coffees.
Coffee was on the bitter side for me. I couldn’t finish it. While it took a while for the food to come out it was worth the wait as it tasted great. The only improvement would be to cut the cucumber smaller which would improve the final presentation!
Update: 30/5 Coffee made by a guy (don’t know his name) made an amazing coffee. Beans are Bare Bones. It all comes down to who makes your coffee!
Update: 20/9 scrambled eggs are $2 extra.. how insane and how hard is it to beat eggs?? Scrambled eggs without cream and GF Bread (which tastes like nothing) came out like a kids size and you pay $16!! Absurd!! I don’t think I’ll be...
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