Zegatos — Restaurant in Brisbane City

In December 2020, I ordered the Sand Crab Ravioli at Zegatos based on a photo on their website representing the meal. When the meal arrived it didn't look anything like the photo. I was hungry at the time (as I hadn't eaten anything for over 7 hours), so I started eating the meal. It tasted undercooked. I ate what I could but it didn't taste nice.

The manager asked me if I enjoyed the meal, which I responded that I didn't particularly, as it tasted undercooked. I also showed her and the chef/owner the photo from their website. The chef claimed that he had never seen the photo before and that his new website designer must have added it without his approval. To his credit, he gave me a full refund for the meal and within a week the misleading photo had been removed from the website.

However, within an hour of eating the Sand Crab Ravioli I started feeling queasy. Shortly thereafter, my stomach was cramping. Within a few hours I was displaying all of the symptoms of food poisoning. Within three hours I was violently ill. I called Qld Health and spoke with a nurse who agreed that it was likely food poisoning. She advised me to I call an after hours doctor.

The following day after visiting a doctor, I notified the owner/chef directly, who dismissed that my symptoms could have be caused by his food, saying that it wasn't possible to have food poisoning symptoms so soon after eating something.

Shellfish bacteria can however occur within hours of ingestion. Unfortunately I was not tested for shellfish bacteria, so I am unable to clinically confirm that the meal caused my food poisoning.

This is not though the first undercooked meal my fellow diners have been served at Zegatos. Once we were served a lasagna that was frozen in the centre, as it had not been sufficiently re-heated.

Many years ago Zegatos used to be very good, but I am no longer confident in the quality of their food and will no longer be dining at this...

We had dinner here on a Friday night. The restaurant is well inside the Ashgrove Golf course building. The restaurant is really an extension of the golf club, I thought it might have been more cut off from the club. There is not a great deal of separation which means it became quite loud. The restaurant was approximately 2/3 full while we were there. Despite that there were only two staff on the floor therefore there was sometimes a little wait, this was not a big issue. My first impression was the restaurant appeared to be an expensive pub. The appearance was let down by the use of white paper on top of the table cloth. Additionally, the table cloths were clearly creased indicating a lack of attention to detail. I also observed what appeared to be a used serviette or scrap paper on the floor behind me for the duration of my time there that appeared to be ignored by the staff. We ordered a tasting plate as a shared starter. This was delicious and by far the highlight of the meal. I highly recommend ordering this. We ordered the spaghetti carbonara and the Salmon for our mains. I quite enjoyed the spaghetti carbonara and would certainly order this again. It was also a really generous size. Unfortunately, the salmon was not good. It was described as tasteless and quite disappointing, so much so the meal was not finished. For dessert we had the Honeycomb cheesecake. The portion size was less than generous, however it was mostly let down by the taste. I love cheesecake and eat it everywhere I go. This was one of my least favourite examples of cheesecake. The texture was strange, not what I expect of cheesecake. It also left an unfortunate after taste in my mouth. I was really looking forward to this experience, I have wanted to eat here for a long time. I doubt I will be a...

We were recommended this restaurant for a birthday dinner and it one of the worst dining experiences we’ve ever had.

Firstly, we tried calling just before lunch to make a reservation, and no one answered, which we thought was fair as we thought they may be busy as it was a Sunday. We called back a few hours later and we were accidentally hung up on.

The atmosphere was nice, which was lucky for us because we had to wait 30 minutes after ordering for our starter. There were only 3 other tables besides us so we thought this was odd, and the server did apologise for the wait which was nice. The starter was disappointing for the $30 we paid for it.

We waited another 20 minutes for our mains to come out, a total 50 minutes wait for 3 dishes. We noticed that all of the food for all of the tables came out at once. The lasagna was genuinely worse than a frozen coles lasagna and we couldn’t finish it. None of the food went down right and just an hour after eating we are feeling ill.

Overall it was a disappointing and expensive experience. Judging from the other reviews, the chef/owner is on a big ego trip and can’t accept that people have genuine criticism about their restaurant and food. I have concerns about other peoples reviews about food safety and am not reassured by any of the snarky replies left by the chef/owner. There are many other lovely places in the gap to enjoy a lovely dinner, like the dominoes...