McDonald's — Restaurant in District of Belconnen

Sitting here, stuck on the toilet at McDonald’s, I can’t help but reflect on the uncomfortable reality of fast food restaurant bathrooms—specifically, the lack of accommodations for plus-size individuals. As someone who has often found myself navigating tight spaces, it’s frustrating to realize that something as basic as a restroom isn’t universally accessible. In this case, McDonald’s bathroom lacks the space and features necessary to make it easy for me to feel comfortable. The cramped stall barely fits me and the door barely closes, making a simple bathroom break feel like an ordeal.

It’s frustrating because McDonald’s is supposed to be a place for everyone—a fast, affordable option where families and individuals of all sizes can enjoy a meal. Yet, when it comes to the design of their restrooms, there’s a clear oversight. Larger, plus-size individuals often find themselves wedged into spaces that aren’t built for their bodies, which makes something as natural as using the bathroom into an inconvenient and sometimes even embarrassing experience. Accessibility, after all, isn’t just about ramps or doorways; it’s about ensuring that everyone, regardless of their size, can use the facilities without feeling restricted or humiliated.

This isn’t just a one-off issue at McDonald's, either. Many fast food chains continue to neglect the needs of plus-size customers by not providing bathrooms with adequate space. The impact of this exclusion isn’t only physical but emotional as well. A lack of space can make customers feel as though they’re an afterthought or that their needs don’t matter. When a business doesn’t provide equal access for all people, regardless of size, it sends a message that their comfort isn’t a priority, which can negatively affect how we view the brand overall.

In conclusion, the need for more inclusive, spacious bathrooms at McDonald’s is more than just a convenience—it’s a matter of dignity and respect for all customers. While I sit here feeling trapped in a too-small stall, it’s clear that something needs to change. McDonald’s, as a global leader in the fast food industry, should take the lead in making sure that all individuals, regardless of size, can have a comfortable and accessible bathroom experience. A little more space can go a long way in making everyone feel valued...

If I could give one star I would. I have gone inside Kippax McDoanlds once (and it'll be the last time) where there were 3 staff members and a manager working the front counter/drive thru area. Drive thru was very busy, but as they served car after car after car, and I was waiting patiently at the front counter, new cars coming through getting their orders taken etc. etc. There were 3 people waiting for food at the front counter. The person in front was served, after waiting at least 3 minutes, while food went out to cars at an astonishing rate, finally her order is taken, I'm the only other person there, and they ask for me to wait another minute, they go back to serving drive thru, and I wait at the counter for another 5 minutes, just to get my order taken, while 15 orders or more are handed out the window, I finally get my order taken, and that's another 6 minute wait, whilst again more and more people are getting served in drive thru, what I ordered didn't require to be made by line out the back, it was a drink and an apple pie, all they had to do was fill the drink up and grab an apple pie from a warming oven and put it in a bag, and that still hadn't happened, for easily 5 minutes. In all to get a drink an apple pie, from the time I walked in to when I ordered, took...

Oh wow! I'm so impressed by the new look, and the new "Hotter, Juicier, Tastier - Best Burger" initiative definitely delivers on what it claims! I can't believe the difference between staff attitude compared to another close by McDonalds cough, charnwood, cough. A very friendly young girl greeted me before i'd gotten more than two meters in the store, and asked if I would like any assistance with the Kiosks. So helpful! The kitchen staff looked as if they had 4 arms. I've never seen fast food employees so dedicated to making the store run smoothly. Bravo to the management for ramping up their staff training! It really shows in the amazing attitude of your staff. If I had to find a flaw with Holt McDonalds.... They gave me a few too many sauces! Free! Also, I have to say I was dismayed hearing another customer complain that they waited an extra two minutes for a meal (so it could be fresh off the grill & nice n hot). I understand time is precious, but I'm pretty certain you were there a cpl months ago complaining your burger wasn't hot enough. MAKE UP YOUR MIND! lol. Seriously, these young people are so much better than anywhere else I've been....