Ms Ba Cô - Majura Park — Restaurant in District of Majura

I had been there a few times but my most recent visit was not pleasant.

I had ordered 3 main dishes and I will go through them one by one.

First one was the beef noodle soup. In my knowledge, soup’s are supposed to be boiling hot so it cooks the meat (eat raw meat that has been sitting in the fridge=food poisoning🤢). Mine was just warm so the meat wasn’t cooking which was fine I just wanted them to heat the soup up. The lady who served me was helpful but another lady came up and argued that I had ordered a take away and that is why it’s not hot! In my head I was shouting no wrong so correct me if I am wrong I feel takeaway should be hot because the soup is separate so when I actually eat it it will be still hot?!? Hmmm then when she the lady took the food to finally heat it up she preceded to shake her head to the chef about me...Extremely disappointed as all I wanted was to heat my food so I can eat and not get food poisoning. From there I started to see the faults in the other meals my family ordered.

Secondly the pork with rice.

The crackling pork with rice are also not hot enough. I feel like they are trying to save electricity for some weird crazy thing. Usually when I eat anywhere you keep your meat hot enough so it does not go off!! The pork I was eating was chewy and I would say that it was not hot enough that is why it went chewy!!!

The banh mi was ok. Never minded the pork roll. But as I said the bloody pork was chewy it ruined it!!!

No idea if this was the only time but I am for sure that I will never buy food there again until they fix their attitude problems. Next time apologise to me and fix the food so customers can actually start to enjoy their food!!

I would not suggest this to anyone atm. I hope people reads this and start paying attention to the food they eat.

One more thing, they don’t even have a proper soup spoon for your soup!! They have this little plastic spoon they gave me. Can’t eat your noodle soup properly that way if you had eating in a proper Vietnamese...

SERIOUSLY THE WORST PLACE TO EAT, I DONT UNDERSTAND HOW THIS PLACE HAS SO MANY GOOD REVIEWS. I EAT AT PROPER VIETNAMESE RESTAURANTS AT LEAST 2-3 TIMES A WEEK SO I KNOW THE DIFFERENCE.

I ORDERED THE CRISPY SKIN CHICKEN WITH EGG NOODLE SOUP..AND IT WAS ABSOLUTELY DISGUSTING, THE SOUP WAS OFF AND THE NOODLES ARE NOT FRESH COOKED NOODLES. THEY USE THE PACKET NOODLES AND JUST THROW IT IN THE BOWL AND TRY AND MAKE THEM SOFTEN AND ADD THEYRE OLD OFF SOUP, I HAD TO TRY AND MAKE THE NOODLES SOFTEN WHICH DIDNT WORK.

THEY TASTED PLASTICY AND OFF. OH AND THE CRISPY SKIN CHICKEN THEY GIVE YOU IS ANOREXIC LITTLE PEACE WITH BARELY ANY MEAT ON IT AT ALL.

I BROUGHT IT BACK AND THE GUY SERVING ME COULDNT OF CARED LESS. HE SAID I CAN ONLY SWAP THE NOODLES TO THE PHO NOODLES WHICH I DIDNT WANT . I WANTED A COMPLETELY DIFFERENT MEAL BUT HE SAID THEN WHAT AM I GONNA DO WITH YOUR FOOD..I SAID IM THE CUSTOMER AND IM NOT HAPPY AND HE SAID I CANT DO ANYTHING EXCEPT FOR CHANGE YOUR NOODLES WHICH ENDED UP BEING CHOPPED UP RICE NOODLES WHICH I COULDNT EVEN PICK UP WITH MY FORK OR CHOPSTICKS. I HAD TO USE A SPOON..

MY BEST FRIEND THAT ORDERED THE SAME LATER REALISED THE SAME THING AND BROUGHT HIS BACK AND THEY GAVE HIM A REFUND FOR HIS. WHERE WAS MY REFUND ?? NOW IM SITTING HERE STARVING WITH A SORE STOMACH FROM THEYRE HORRIBLE SOUP AND NOODLES.

THIS IS COMING FROM SOMEONE WHI EATS OUT EVEYDAY FOR LUNCH AND DINNER. I KNOW MY FOOD AND MY GOOD FOOD AND WHAT QUALITY IS AND ISNT. THEYRE RIPPING OFF EVERYONE BY SERVING THAT KIND OF FOOD. SHAME ON YOU MS BA CÔ .

DISGUSTING. NOT HAPPY AT ALL. 0 STARS

HONESTLY THE WORST MEAL...

“Great Pho, But Customer Service Needs Improvement”

I’m from Sydney and have tried many Pho restaurants across the city. I honestly think this Pho is one of the best I’ve had—both the flavor and portion size are excellent, and the pricing is reasonable.

However, I was quite disappointed with the customer service. The man at the cashier didn’t seem friendly or welcoming. As a first-time customer unfamiliar with the menu, I felt rushed while ordering, as if he was impatient with me for taking a bit longer. My girlfriend, who loves spicy food, added three spoons of chili to her bowl, and we could clearly sense that he wasn’t happy about that either. I don’t understand why, especially if the condiments are complimentary.

Overall, the food was great, but the staff—particularly the cashier—needs to improve their attitude and approach to customer service. A better service experience would make this place truly...