Today, I had an unpleasant encounter at Zambrero Majura. Initially, I asked about their opening time at 10:32, to which one staff member initially said no, then corrected themselves to say yes. When I ordered a classic large meal, another staff member served me with a visible attitude. Despite this, I accepted the food, attributing their behavior to youthful immaturity. However, as I left, I noticed both employees laughing and giggling behind me, which left me feeling upset. Upon returning to request a refund, I explained that I was unhappy with their service and behaviour. One of the staff members, a shorter girl, insisted it wasn't their opening time when I asked for food. Upon further inspection, I realized I had been overcharged for sauce, despite only requesting one extra. Although the amount may seem insignificant, it's the principle of the matter that concerns me. Additionally, I observed the girl offering my food to other customers, who rejected it before she offered it to me again. Though I initially declined, she later apologized, so I accepted. Nonetheless, this entire experience left me feeling extremely...
Read moreOrdered 3 tacos=2 corn tortillas, 1 flour, all beef. The corn tortillas were stale and stuck to my teeth because they weren't crisp at all. The beef tasted like sweet BBQ sauce-nothing I have ever had in Mexico like this. No pico de gallo a standard staple for any Mexican food. Sorry I'm from America and grew up near the Mexican border. I have eaten in Mexico more times than I can count. There is nothing Mexican or Amer/Mex about any of this. Must be a new thing Aussie/Asian/Mex. I will be passing it up from now on. Oh and no serviettes? for finger food? really? She said maybe you should go ask at another food place, maybe they will give you...
Read moreI asked for two big burritos, I was purchasing one and using my buy 9 get the 10th free for the second. I got to the end and she told me I couldn’t use the card for my second one as it was only redeemable for a regular burrito. I had to pay for both but that wasn’t the problem she only put 1 and a half scoops of meat and 1 and a half scoops of rice. It’s supposed to be two scoops rice and two scoops meat for the big burrito so I didn’t even get two big burritos, I’ll be a continuous customer at other store but the majura store doesn’t hold up to the expectations of the...
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