Kingsley's Chicken Weston Creek — Restaurant in District of Weston Creek

Not being a native to Canberra going on almost 6 years now. I have never heard of this place, and all this time, I had thought that KFC was the only well-known mainstream provider.

I blame my significant other for introducing this to me, now that I am almost addicted to this place and the weird thing is that the entire franchise as far as I am aware, are only located in Canberra.

No other metropolitan major city district has this yet. I wholeheartedly believe if they were to branch out, they would definitely rival KFC and anything else similar.

The chicken just tastes better and has less oil than KFC. In the past, the quality of KFC was just not there. There is generally for me a 50/50 chance that I'll end up getting food poisoning as opposed to Kingsleys.

The Pros: cost versus competitor variety customer service

The Cons easily can be addictive the franchise shop fronts are rather dated with a bit of a 1980s/1990s decor No drive-through option yet shopping centre locations not that great compared to larger standalone locations (may not apply to everyone but have noticed a quality difference)

In summary, it is a unique and strange isolated phenomenon that only happens in Canberra. If you haven't been to any of these stores before, all I can suggest from a health advocate is to eat in...

Delivery never arrived after waiting for over an hour. Went to the store to tell them, this, the manager seemed annoyed I was there. After eventually 'convincing' him to follow through with the order (why would you need to do that in such a circumstance), he gives it to me. When I asked for a refund on the difference (which is being generous, because this cost me significantly more time and effort and I only really ordered because I wanted delivery in the first place, and also how did the manager seriously not even bring this up), the manager doesn't want to and only wants to give me food instead. I'm over the ordeal so I accept and ask for extra chicken, and even then, gives the bare minimum, and says take a drink (Seriously? You mess me around multiple times over and still so cheap and unaccommodating). Also, they sell their chicken as "3 piece" "6 piece" "10 piece" deals etc. yet some of the pieces are maybe 25% the size of the other pieces, basically a scam. And with this order, I got plenty of those 25% the size pieces. Let alone their prices are now 'use inflation as an excuse to push prices well beyond the actual inflation rate', so it's not even good value anymore. Never ordering...

1st time trying Kingsley as ive heard quite a few good things about the place. I ordered the 3 piece feed and was paying for my order when I realized the price discrepancy listed on the menu vs. The register. Turns out If you request a specific piece of chicken they charge $1 extra even though they were going to give you 2× small and 1x large piece. (My request was a breast piece instead of a thigh) and if they do not have can soda, they will naturally charge you for a bottle. None of this was even mentioned to me.

The chicken itself wasn't too bad, nothing to write home about albeit too salty for my liking. I don't see much difference from KFC if im hoenst. But I wasnt enjoying my meal becuase of the customer service experience It finished with me asking for a container i can put the provided vinegar in to dunk my chips which i never received and then was told its 50c by some random person I don't even think worked there.

This place needs to be more...