Mul Chowk Kitchen — Restaurant in District of Woden Valley

On 17th November I along with my wife and my visited Mulchowk for a dinner. We called beforehand to book. We had been visiting Mulchowk since it was in Sydney so we knew what to expect. But we never expected that we will be treated so disrespectfully. Food was fine. But one of the guy working in counter/bar disrespected us. We reached at about 8:15 PM and they were able to take the order until 9:00 PM. So we ordered the food and we ordered for extra momo chutney knowing it would cost extra charge and we were fine with it. He brought our chutney and the way he placed it our table, we already knew that he was pissed off. He even didn't said a word and just placed it on the edge of the table. But the main problem was it was all frozen. We tried it with 1 momo but couldn't eat it as it was all frozen. Then we informed him and he stated that it is the last stock and full of ice. Then he was talking with his colleagues mentioning that he had to overstay last week as well due to late customers and he had to overstay on that day as well. But there were many other customers as well. Then we notified him regarding the dissatisfaction. He apologised but he said I am not charging you for the extra chutney. It felt like he was sarcastic about that. However, we asked him to charge us. But just letting everyone know, he have an attitude which needs to be addressed by the management. Customers needs to be treated well as we were restpectful the whole...

Date 9 sep around 8:40pm i went their with my friends and respected uncle of mine convincing them this is good restaurant to go but i am never going back and never taking anyone with me at this restaurant, okey i am sharing my experience now. we order few beers and snacks to go first as we are not fully decided weather we will have so called thakali thali there which turns out to be shit thakali ever with less quantity instead paying 26:99$ each .the lady pushed us with everything like they are closing soon and we need to order fast didi do you even know customer service ? i spend 280$ just for food and good customer service right ? and didi we dont deserve that customer service if you guys are closing 9:30 i guess you gotta do docket till 9:29pm cause that what i do i also work in hospitality sector and for restaurant business i guess customer service need to be at good level to make them come back again. and one word at last you customer service garne didi we were there 8:40pm and we left 9:36pm but honestly by that whole time you just rushing to close the restaurant this is not work in restaurant business if their is customer you must be waiting them not just pushing them to finish quick we spend money eating outside to get good food and good ambiance so thank you never...

This was our first visit to this restaurant and never going back again. I have been to every Nepalese restaurant in Canberra but this one has the worst customer service and food. We ordered laphing, chicken jhol momo and chicken chowmein and mango lassi. Mango lassi had very strong flavour don’t know what it was. The portion of laphing was literally a joke. Chicken jhol momo was overcooked and opened and I found one piece of veg momo in the bowl. I didn’t say anything at that time and just let it go. They didn’t once come and ask how the food was. They kept bringing us wrong food that was meant for other tables. When we were paying at the counter there were items from other table added to our order but that was not a big deal. We left and I was not even thinking of leaving a review until we checked our receipt after we got home and saw that we were charged for a sauce for another table. First thing, why would you charge for a sauce?? Secondly, why did we have to pay for it?? The only 1 star ⭐️ is for the music..

PS As per other reviews, I am not a spam or a competitor but just a...