Pastoral Hotel — Restaurant in Dubbo

had surf n turf medium scotch when i first visited it was so good i returned a couple days later with a picky mate of mine as i persuaded him and were served that thing called scotch(angus), medium. idk where they got this thing from and call it angus scotch fillet ? medium ? what a joke aye

i don't usually leave without giving another chance but when you show up at the counter as soon as you realized they happily overcooked the meat only to be told "yeah that's how we cook our medium steaks" (the fairly short skinny girl wearing apple watch that takes order, not the prettiest blonde) i just okayed and walk off speechless shaking my head. i wouldn't eat something like that even if you pay me $10, let alone paying you $32. Shame on you for treating keen patrons waited over 30mins before your kitchen even starts.

DON'T MAKE MY MISTAKE GOING AROUND WHEN YOU KNOW WHERE TO GET THE BEST IN TOWN, STICK WITH COMMERCIAL. THEY WILL LET YOU DOWN BUT NOT AS...

After being impressed with the restaurant and the friendly staff, it was VERY disappointing to have what may be the worst meal I have had in my 74 years. My son and I shared the Scallops and the Salt and Pepper Squid (supposedly house coated). The scallops (roe off) were just edible but the Squid which turned up BLACK with no coating was totally INEDIBLE. We both had a small piece and I would have spat it out if were weren't in the restaurant. Even the Tartare sauce made NO difference. On the plus side, the meals that my wife, Daughter-in law and grand daughter had were OK. My wife and I stayed in the downstairs bar for the football and again the staff were friendly...

If I could give it a zero or less I would. Horrific customer service, the staff we spoke to were incredibly rude and disrespectful to us. We had a wait of over an hour and a half and had tried to cancel our order but they wouldn't let us abd we couldnt get a refund (as of current) . We were told our order was not a priority, because "we should be thankful for it to even get to our door and if thats a problem then we can get up and get it ourselves" . When a restaurant gets busy there's no need to take your stress out on customers. And if it's too overwhelming shut off your online orders. Extremely disappointing, they need to give their staff some serious customer...