This place should be embarrassed. They are happy to take your money but not provide you with the food you ordered. I arrived at 12.05 and ordered my food. 30 minutes later and no food. I look around and there is not another person in sight. I walk inside to see that people from my work who arrived 15 minutes after me have their food and it is they ordered the same thing as me. I asked them where my food is and that people after me have their food and they say it’s coming. They come outside and ask me what I ordered and I tell them. I told the guy again I ordered 30 minutes ago and he apologised and said they were waiting for chips to cook. I said I arrived well before my colleague who has her food with chips and his excuse was he didn’t take the order. Pretty arrogant way of dealing with it. Happy to take my cash but only got excuses. They make money because they are the only cafe in the complex. Food is unhealthy and not worth it. My whole lunch break was gone in waiting for this food and I had to swallow it down because I didn’t get it. I’m not sure why it happened but the mans abrupt rude manner and excuses are terrible.please do not go here. Please go anywhere...
Read moreI recently had the pleasure of dining at Caffini, a lovely café located in Gold Coast. I was blown away by the amazing selection of coffees, breakfasts, lunches, and even Asian cuisines. The food was delicious, and the atmosphere was warm and welcoming.
But what really stood out during my visit was the outstanding customer service provided by Philip. He greeted me with a warm smile and made me feel like a valued customer from the moment I walked in. He took the time to explain the menu options and even made some recommendations based on my preferences. Throughout my meal, he checked in on me to ensure that everything was to my liking.
I was thoroughly impressed by Philip's exceptional customer service skills. He went above and beyond to ensure that my dining experience at Caffini was nothing short of perfect. I truly felt like a VIP!
Overall, I highly recommend Caffini to anyone looking for a wonderful dining experience in Gold Coast. The food is amazing, and the customer service is outstanding, thanks to Philip's attention to detail and exceptional...
Read moreGreat cheap food for a quick bite at lunch. Coffee is good and you can order using the Skip App so it is ready when you get there. New specials every day on top of the regular menu. Awesome service and very...
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