Hungry Jack's Burgers Tugun — Restaurant in Gold Coast City

As far as fast food places go this one takes the cake. I've never been disappointed with the food here.. the chips are fresh hot and slightly crispy, not at all doggy or soft. And the salt is at the perfect level. Like honestly the burgers are so good never dry and tasteless like McDonald's can be sometimes and they are extremely fresh. I have to say though the burgers are better at hungry jacks. Lol. Anyway today I had an issue with the app I made my order and just as I was almost there I pressed the button to say I was almost there and to pick up in the drive thru. And the app crashed my heart sank as I got there pulled into a park and checked my bank and the money had gone out of my account and paid for my food order. I went into the store and got the attention of someone working there and told her what had happened and she looked on the screen for my order it was not there so she asked me what I'd ordered I told her honestly exactly what I'd ordered and showed her my bank account with the transaction leaving my account she actually just prepared me what I'd told her I'd ordered. I was just honest and she had no problem just making it right there and then. However she accidentally made a small iced chocolate drink instead of a medium I wasn't sure if the small looking cup was a medium or not so I asked her if it was a medium as she handed it to me. She then made my medium iced chocolate as well and she just gave me the small she had accidentally made for me. I was actually blown out at how easy it was to get everything rectified. Then to give me the extra drink as well. Like wow that made my day. Like she said they would just put it in the bin anyway. So far this is my favourite hungry jacks restaurant. I like the fact that it's not all computerised like McDonald's either. The feeling inside the restaurant was actually a good vibe. Like I felt comfortable in there in like McDonald's with there computers and it feels so antisocial in McDonald's because of this and the staff in this hungry jacks were all happy to be there like if was unreal Its been years since I've felt comfortable in a fastfood place like this I will be going to this hungry jacks even if I have to drive past 2 or 3 other hungry jacks and 5 McDonald's. Anyway my dudes this is a must go to if you are looking for that awesome fastfood hungry jacks experience. The one you have in your mind when you order it you will not be...

The moon was cloud covered, just nearly gleaming through. My partner and I, just fresh out of watching a movie, and all we craved was hungry jacks nuggets. We pull into the nearest Hungry’s drive through and request the most amount of nuggets we can get for $50. Upon asking this question, we get drowned with the appalling words of “we’re out of nuggets at the moment.” My heart sank and a tear rolled down my cheek. We asked if we could get any sort of nuggets, not matter the amount. They went, dead, silent. No reply for a minute or two. My heart sank even further into my chest. Again they replayed, “no, we are completely out of nuggets.” My head fell into my hands and my eyes began flooding with tears. We drove completely through, questioning every decision we’ve made in our lives that has got us to this point. “What fast food restaurant doesn’t have chicken nuggets?” We kept asking ourselves over and over again. The most delicious, moist, crunchiest chicken nuggets ever. WHO DOESNT HAVE THEM??? It is appalling and insidious that a hungry jacks does not have hungry jacks nuggets. Why advertise something they don’t have? I think it’s disgusting and rude.

I will be back for my chicken nuggets hungry jacks. Mark my words, I will be back!

P.S. burgers are better at Maccas anyways!!!!

Worst regards, Ronald...

Absolutely Disgusting. I paid top dollar for a Chicago Angus burger. (I would have been better off purchasing a cheap cheese burger.) Bacon missing. Next to nothing else on this top of the range burger. It was so small it was ridiculous especially when you compare it to the menu photo. That was a classic example of false advertising. I went back to the counter and asked about the bacon and all I got was sorry. No mention of any sort of compensation. "The burgers are better at Hungry Jacks". Better than what? Pig swill. No they are NOT better. The front counter was cluttered with paper work, receipt rolls etc. We didn't know where to go to order. And the male toilet was a disgrace. Toilet paper all over the floor. The urinals were a health hazard, caked in yellow stain. This is what you get when you employ young people without a responsible adult to supervise and teach/correct them. McDonald's is 50mts away from this horror story. That's where I'll be...