Mandarin Restaurant oxenford — Restaurant in Gold Coast City

Wow 😮 how is this place even open should be shut down I wish I read the reviews here first before ordering food from here, my Friday night off from cooking so I thought I’ll grab Chinese take out from here oh no ended up with meat beef in my spring rolls omg 😧 how gross 🤢 ordered curry king prawn awful no curry in the dish at all it was gooey & prawns were like tough steak Called the store & gave her my feedback she argued with me I asked her is there any curry in the prawn 🦐 dish, I asked her what she was using. She said that she was using a coconut cream and some kind of a curry paste. I told her to go across the road to Woolworths and invest in container of Keen curry powder, & try cooking with correct ingredients & make your sauces from scratch & with love 💕 She argued the fact with the curry that it’s not a spice wow 😮 & that it comes in a jar of coconut cream & mix it with a paste unbelievable. She had no consideration that I’m a veggie & that she gave me beef in spring rolls, I ended up saying im not happy $50 spent on food that is not edible on my night off from cooking & Im bringing it back, I Arrived & the woman still wanted to argue the male came out & said he will refund me but not to come back omg 😨 I’m in disbelief 🫢 that they are so rude & think they can treat customer in such a disgraceful manner No problems I will never be going back there & I strongly advise you to never stop here for food AVOID this business Don’t waste your...

I can see why your reviews have dropped so much recently, care factor from owner is now zero for their customers.

Once a fortnight I have purchased over $150 per order to feed our family of 8, and have never had an issue substituting a vegetarian rice for the special fried rice in their $95 pack with dim sims instead of spring rolls.

Tonight not only did the owner refuse the substitution but told me she didn’t care if I came in regularly she wouldn’t do it.

We order salt and pepper quail, hot and sour soup, short soup, crispy skin chicken and two extra serves of dim sims on top of the $95 pack and the owner doesn’t care ….

That says the world about the future of this once great and regularly visited restaurant!!!

Will never return after being told my loyalty isn’t...

Highly recomend this place! Been going here for years, the lady that works here always remembers us & they are always polite & welcoming no matter how busy they get & they do get smashed every time we are there. Food is consistently delicious, our favorites are char kwai teow, mee goreng & salt n pepper chicken (secret menu item), two of which we ordered tonight, we hadn't been for a while & I didn't think it was possible but it was actually even better than it's ever been. They also do a yummy honey chicken, beef satay & singapore noodles. I do wish the dine in prices were a bit cheaper, we would eat there much more but can't fault the food. Don't know where the bad reviews are from, maybe they were just having a bad day I guess but in my opinion, best chinese on the...