Tasman Star Seafood Market — Restaurant in Gold Coast City

I’ve been visiting this shop over the past year and have always enjoyed coming here. As a pensioner, I really like supporting local businesses, especially when they serve quality food and have a good community feel.

Lately, though, I’ve noticed a few changes. The drink selection is now quite limited, and the menu and prices have changed quite a bit. It also seems like there isn’t as much variety as there used to be, which is a bit disappointing.

During my recent visit, there was a bit of tension at the counter — a staff member in a black shirt was quite firm with a customer due to a mix-up with their order. It felt a little uncomfortable to watch, and the service overall seemed slower than usual. It may just be some new staff still finding their feet, which I completely understand, but it did affect the experience.

That said, the crumbed snapper I ordered was delicious, and I was pleasantly surprised to receive an extra piece. The food is still great, and I’d really love to keep coming back and supporting the business.

I just hope things can return to the warm, welcoming atmosphere I remember from not...

I ordered our dinner by phone tonight, 2 crab sticks, 2 peices of NZ snapper, 3 sea scallops, 3 battered mussels and 1•5 Sprite, i ordered every thing battered and half cooked, well that's what I ordered, the phone manner was very poor, no customer service at all, we had to drop our granddaughter of to her choir night also, then we headed down to the shop, when we got there no one was in the shop waiting, no customers waiting, my food was waiting, when we got home, the only things half cooked were the scallops and crab sticks, the mussels were tiny, I mean tiny, the fish were burnt, fish stuck to the batter, that's why I asked for half cooked, that place used to be awesome when we first started going there, busy and customers lined out the doors, Thursday nights was always packed and phone orders was the fastest way to get dinner, place is a let down from former owners and years, won't be going back, worst of all our...

This is our regular fish and chip shop that we usually love, however the short bald older man on tonight has completely tarnished the place and we will never spend another cent, and we spend at least $100 each visit. He was extremely agitated, cannot work under pressure if there is more than 3 people in the shop and has no skills to be able to be working in a fast paced environment. He told us “if you’re ordering you better order now”, slammed the register after we had more than one item order at 6:50pm and made me feel extremely uncomfortable, such a disappointing experience and has completely ruined this place unfortunately! We’ve also seen him huffing and puffing at other paying customers other times we’ve come, he does not have the skills to be working here and suggest some customer service training and anger management. On a side note the food is always amazing, and the ladies are lovely with great customer...