The Fish Hub — Restaurant in Gold Coast City

Sadly, we’ll never know how good these fish & chips actually are because we were put off by the ‘Special’ cod & chips sign. Normally $15 but the Special was $12.80 for cash. Very nice. However, if you paid by card, not only would you be charged a surcharge for doing so (pretty normal these days, so not a problem) you would ALSO be charged an extra dollar because you used your card (so - $13.80). A discussion with the owner established that it was ‘two types of ‘Special’ you could choose, or pay the $15 regular cost. $1 on top of the surcharge for using your card just seems like double dipping to us. And greedy. So - it’s either on Special: pay cash or pay card + surcharge in our book. But don’t throw on an extra fee because you don’t want to pay your bank for their service:- which we always thought is what the surcharge was about anyway. Don’t try & tell us a ‘two tier discount’ isn’t just a shop owner getting greedy. Let’s hope this doesn’t catch on. In the meantime - Hungry Jacks got our business because they just tell it like...

This was our first time here. Presentation and packaging was extremely good, like a high end restaurant. A clean and inviting place, service was friendly and prompt. Kids burger was also very good. Unfortunately I bought Barramundi and found it quite tastless and oily. Texture was ok though. Wife's fish burger was also quite tastless and watery? Never experienced that before.. Chips were overcooked and a little bit greasy but not too bad. Some servings of chips were overly decent and others I wouldn't have served even for free. Inconsistent. I WOULD go back just for the kids cheese burger as we all agreed it was very good, hard to find a decent kids meal like this! Nice thick paddy and the melted cheese was very tasty...But definitely won't be going back for the fish or fish packs which also contain seafood sticks? I don't mind seafood sticks but if I'm buying real seafood I want REAL seafood! Seating outside was very decent and well lit. I do hope these guys do well, because I do think it must have been an off...

We went here specially for their gluten free options which i confirmed included separate fryers, I ordered one gf fish and a large gluten free chips. We recived them as a fish n chip combo, I went back and the staff at the counter was nice and offered to replace the remaining chips for $5. We got the wrong order again, all we wanted were chips but we got another combo of fish and a small serving of chips. Which meant that people missed out on chips and the fish goes to waste. Ontop of this, being a celiac I've gotten sick from gluten contamination which severely affects my health in the long run and leaves me sick for days. The food we got was over priced and poorly made which means I didn't even get to eat something tasty before I realised I was reacting. I'll need to warn the celiac Facebook page on the Gold Coast to avoid this place despite their 'gluten free' options. The price does not reflect any kind of quality either...