Here is a rooftop bar atop the Rydges airport hotel in Coolangatta. Sensational spanning views from Surfers Paradise through to Kirra. And well, there is always something cathartic about watching planes come and go.
They feature a well rounded drinks and food menu, with plenty there for not just the avid traveler but also thirsty conference goers (of which we were both). I should also give credit to the fact they have put a fair amount of effort into make the f&b sit above being just an average airport bar. This would be someowhere you choose to take someone to dine. The bar gets quite busy from 5pm onwards.
There is under-cover parking at the hotel and of course nearly every kind of public transport available to and from the airport.
We held a conference at this venue, and having organized/held/sponsored over 1000 conferences I was amazed by the professionalism of all the staff at this venue. From the f&b through to the event planners there was no issue to big or small from handling people and personalities through to last minute direction changes. I was incredibly impressed by Tash, who demonstrated patience, and professionalism all day and really worked hard to make the day special for us and the attendees.
Not like any other airport hotel and attached rooftop bar, this one felt like one I actually wanted to be at.
Iād highly recommend this venue for anything really. A stop over, to base yourself for a business trip, or even as we did a conference. Of course, Iād better secure our position as a conference here for the next tens years, before the secret gets out and we are priced out...
Ā Ā Ā Read moreWorst customer service Iāve had in my life, if you have a voucher donāt go here.
The food was very average, Tempura Prawns were too hard and crunchy the batter, struggled to cut it with a steak knife.
The steak was very average, not a good quality steak but they did cook it medium which is what I asked.
The Pork Belly was the best food choice but not the best Iāve had. There was no crackle, it was just soft. The thin beetroot with it was too crispy and hard and the asparagus was burnt chargrilled and quite hard.
Love the view but donāt like the live music vibe. Felt awkward, nobody gave me menu, nobody came to my table to ask if I wanted to order anything. I didnāt get asked how my food was, no staff came to my table at all. I paid for it in advance and they had problems with putting the number through, the 2 girls were rude there and mainly stared at me. The guy there was helpful, he said I could email him the voucher that I paid for.
They forgot my drink that I ordered and paid for and then didnāt believe I paid for it. Had to wait 15 minutes and talk to 4 people just for 1 of them to go through all the receipts to find my payment and they finally go gave me my other drink.
Gave it 2 stars due to the nice View and the Pork Belly was pretty good.
Donāt think Iāll be back, so many mistakes I had to keep going back. It was a...
Ā Ā Ā Read moreFood wasnāt too bad and the actual hotel staff were amazing after our flight was cancelled, the restaurant staff on the other hand were horrible left on the verge of tears! Was asking about the menu only to be spoken down to and treated like a annoying child then when ordering/asking about the cocktail menu the server was tapping their foot and being very condescending.I changed my mind once (within a 1 minute timeframe) and was told to late itās already been ordered received the drink (that I felt rushed into ordering) and it was horrible when I went to a different server and asked about changing my drink that I couldnāt drink she informed me that the previous server had already informed her about me but offered a bottled drink instead which was charged to my account when she said it wouldnāt be! After food arrived staff avoided the table like the plague and just glared at us while walking past. Horrendous customer service Very unwelcoming vibe Being talked about between the two staff members Average food Will never return or recommend!! I feel uncomfortable complaining even when the food isnāt right but given the treatment via staff I made a complaint to hotel reception which were very lovely and understanding I donāt feel like this the first complaint received about their restaurant...
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