I was there when they started their first restaurant in Noosa, they hired the nicest employees and cared about the customer service. Betty's burgers are delicious, but the customer service at this particular restaurant was terrible. Got takeaway for our daughter's birthday tonight, because we have little children it's too hard to eat in. They gave us the wrong type of burger and they forgot part of our order and we didn't realise till we were driving away after a long walk back to the car. Went all the way back in, the people working there didn't care that they forgot part of the order, didn't care that it took us a long time to come back to get the rest, then had to wait ages for them to make what they forgot, so all the food was then cold for daughter on her birthday and children were hungry. It was a big inconvenience and they didn't care and didn't even compensate. I am disappointed with the lack of care with customer service, and this restaurant certainly hasn't continued the standard of good service like their original store in Noosa. The chicken strips were seriously tiny and not worth the money at all, wrong and missing items, not worth the money and time for cold food and tiny amounts, especially for a birthday
Edit- Their response to my comment is a lie to make themselves seem like they care. When you contact them they don't respond. Sad they have given into lust and greed rather than actually care about...
Read moreI had the pleasure of dining at Betty's Burgers in Whitfords, and I can confidently say it was an amazing experience! From the moment I walked in, the friendly and welcoming atmosphere set the tone for what turned out to be a fantastic meal.
The burgers? Absolutely next level! The patties were juicy, flavorful, and perfectly cooked, while the buns were soft and fresh, holding everything together beautifully. I tried the classic cheeseburger, and it was loaded with fresh ingredients and just the right amount of sauce to make every bite mouthwatering.
The sides were equally impressive—crispy fries seasoned to perfection and a generous serving of their creamy dipping sauce that I couldn’t get enough of.
The staff were attentive, making sure we had everything we needed, and the food came out quickly, even though it was busy.
If you're looking for a place that nails the balance between great flavors, a cool vibe, and excellent service, Betty's Burgers in Whitfords is the spot. Highly recommended!
👏 Can’t wait to come back and try more...
Read moreI had the absolute pleasure of dining at Betty's Burgers recently, and I have to say, the experience was nothing short of exceptional. The burger I was served was an absolute masterpiece – perfectly cooked, juicy, and bursting with flavor. The patty was tender and seasoned just right, with the freshest toppings complementing it beautifully. The bun was soft yet sturdy, holding everything together without being too overpowering. Each bite was a heavenly combination of flavors that left me wanting more.
Adding to this perfect meal was the service provided by Bella, who made the entire experience even more enjoyable. She was warm, attentive, and genuinely cared about making sure I had everything I needed. Her friendly demeanor and prompt service made me feel welcomed and valued throughout my meal.
All in all, Betty's Burgers exceeded my expectations in every way, and I can't wait to return for another amazing burger. Highly recommend this spot for anyone looking for great food and...
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