Welcome to the ninth circle of culinary hell, also known as Springwood Maccas, where the very concept of taste goes to die a slow, agonizing death. If you're looking for a dining experience that combines the worst elements of a landfill and a sewage treatment plant, look no further â you've found it.
From the moment you set foot inside this fetid den of despair, prepare to be assaulted by a symphony of malodorous horrors that would make even the hardiest of nostrils recoil in horror. The air is thick with the pungent aroma of rotting meat, stale grease, and existential despair, creating an ambiance that can only be described as apocalyptic.
But it's not just the smell that will leave you retching in disgust â it's the food. Oh, the food. Calling it "food" is an insult to the very concept of sustenance. The burgers are a greasy, flavorless mess, the fries resemble soggy cardboard, and the salads are little more than a sad pile of wilted lettuce drowning in a sea of watery dressing.
And let's not even get started on the McCafé. If you thought the coffee at Springwood Maccas couldn't possibly be worse than the food, prepare to have your expectations shattered into a million tiny pieces. The coffee is a vile concoction that tastes like it was brewed using water from a stagnant pond, while the pastries are so stale they could double as doorstops.
But perhaps the most appalling aspect of Springwood Maccas is the service â or lack thereof. The staff members shuffle about with all the enthusiasm of zombies on their lunch break, displaying a level of incompetence and apathy that defies belief. Orders are routinely botched, leading to interminable wait times and endless frustration.
In summary, Springwood Maccas is a culinary abomination of the highest order. To dine here is to subject yourself to an ordeal of unimaginable horror, one that will leave you questioning the very nature of existence itself. Do yourself a favor and run â don't walk â as far away from this wretched hive of scum and villainy as humanly possible. Your taste buds...
   Read moreRecent review history indicates that there is a serious problem with this store.
DIRTY, DIRTY, DIRTY! Don't visit!
Visit 28/11/21: McDonald's is supposed to be a family restaurant, yet this location is not fit for an adult to eat at, let alone kids. It was the most putrid McDonald's we've been to. The toilets were stinking of ammonia and were dirtier than nightclub toilets, with mould and damp everywhere, and the baby change table was unfit to put a baby on. There were obvious sticky fingerprints on every touch point (doors, tables, chairs) around the restaurant, and all the windows and glass doors were covered in food and handprints - it was obvious they were not undertaking COVID safe cleaning requirements, let alone keeping the venue clean enough to eat in. It wasn't just a day or even two of mess and handprints- it looked like a month of grime and build up. A girl eventually shuffled around the store with a bin bag, yawning and dragging her feet, ignoring all the mess but changing a bin. To top it off, both our McMuffins came 'deconstructed', looking like a dog's breakfast, and our 1 year olds babycino was a cup of milk. My partner took the babycino up to the counter and asked politely if he could have a babycino with just foam as it was just milk - the kid then started arguing with him saying 'that's how we make it here' and 'he'll burn his face off with foam'. I didn't know that every other coffee shop in Australia is doing babycinos wrong according to this 15 year old 'barista'. He then tipped the babycino out and then proceeded to make another cup of warm milk for our baby. Don't promote that you have properly trained baristas if you don't actually invest the time to train your staff. We also tried to go out to the playground with our kid, but of course the playground was locked. All in all, the visit to the store couldn't have been more disappointing. This is either a poorly owned franchise, or is managed by someone who clearly needs to be performance managed by upper...
   Read moreDriving back late after a long day at a music festival in Brissy, just wanting to pull into a well known chain - McDonalds for something easy. We're tired & exhausted from the day and needed the "pick me up".
Ordered like usual, friendly service at speaker box. Then it went south as we approached the PAY window.
Pay window crew member was distracted, took payment, we asked for a receipt, crew member proceed to say receipts are out, no apology, then paused and tried to fix receipt, after a wait, crew member proceeds to say next window. (We're still waiting on receipt, we thought she got the other register to print at final window) drive to final window, the food window. New crew member repeats order and hands over food. We ask for a receipt again. Crew member runs off quick to organise a receipt. After a long wait, receipt delivered.
In that time we discover our 20 nuggets are all cold and stuck together, our fries are super fresh and the water is at room temperature.
At this point we're waiting for the night staff for too long and there's no way we're going to sit around for an additional 15mins for fresh nuggets and cold water.
Service with a smile, however, the food was dreadfull much like the service and we're too exhausted and disappointed at this point to even talk.
We're respectful, paying customers who deserve the quality of what a great McDonald's can offer. We pay the same price and receive superior service and food at other establishments.
Night staff need to be retrained. Night manager needs to revise roster allocations.
Now knowing what this place has to offer, we won't...
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