McDonald's Ballajura — Restaurant in Malaga

I bet this franchise saves a lot of money on Whipped Cream. I’m getting tired of receiving my Iced Chocolate’s without the whipped cream and chocolate on top, it’s whats advertised and I’m paying for it! I asked the worker for the whipped cream on top and she said to me that the Iced Chocolate’s aren’t made like that anymore. I’m not stupid, I order online, the ingredients are listed and there’s a picture of what it’s suppose to look like! Also every other franchise around who I’ve ordered an Iced Chocolate from makes theirs the way it’s advertised. Stop being lazy.

Update 16/05/24 - Went through the drive thru today to get my family a meal, ordered a Grand Big Mac and received the wrong burger being a Mac Jr, drove home and dished out the meals to my family, I opened the Mac Jr and after touching it I realised this is the wrong burger, it’s so small. I drove back to the restaurant to get the right burger, and the manager wanted the Mac Jr back to give to the next person who will order a Mac Jr even though I warned her that I touched it, she didn’t care. I got given the Grand Big Mac and drove home. Half way through eating the Grand Big Mac my son realised the meat was completely raw on the other side! Again, had to drive back wasting my time and petrol to get it replaced. By the time I could sit down to eat my own meal it was stale! The manager didn’t have any care in the world and the kids working there were too busy talking nonsense about each other and not focusing on their work. The funny thing is we tried the Big Jack from Hungry Jacks Malaga yesterday and it was fantastic, so today my son wanted to compare it with the McDonald’s Grand Big Mac. The burgers are better at Hungry Jacks.

Btw they still don’t put cream on their Iced...

Once again items missing from order, items listed on both paper and email receipts and were payed for. I received a Mcflurry that would be a stretch to call it half full. All 3 cokes would’ve barely been 3/4 full.

Baffled as to how someone could think half filling the mcflurry was acceptable to serve anyone. The containers and cups are that size for a reason, they hold an amount that is fair value for the money they ask for the items. The money isn’t the issue but the principle is what gets me, surely the staff can’t be so poorly trained that they haven’t been told how much food and drink need to be placed in the cups.!? Or is it that it’s staffed mainly by 14yr olds and who don’t even want to be there. But paying them minimum wage means savings on wages lol. Hire some older staff who have even just a hint of work ethic, pay them a decent wage so they actually want to serve customers well and save the poor reputation your getting. Even minimum wage is expensive if your customer base drops due to poor customer service and item quality.

Would’ve been so much easier to have said this over the phone but when nobody answered after my 5th call you didn’t leave me a choice. The fact that nobody could or wanted to answer a bloody phone proves my point to a tee.

Wonder how much money and how many customers you’ve lost because of the poor management and staffing you’re unaware or don’t care to address.

Only good thing in all this is the fact that other mcdonalds stores are all close enough that I’m not forced to shop at your location anymore.

Sort your mess out...

At MacDonald Ballajura, I rediscovered an old culinary companion - the Double Quarter Pounder. This time, our reunion was sweetened by the strains of the Eagles’ classic, “Hotel California” playing in the background.

The burger was a harmonious symphony of taste, juicy and fresh, almost in sync with the rhythm of the song. It held its ground as an exquisite tribute to MacDonald’s commitment to quality. My taste buds were treated to what I can confidently affirm as one of the best renditions of the Double Quarter Pounder I’ve ever had.

Now, this meeting was not without its emotional overtures. The Double Quarter Pounder was a hearty reminder of yesteryears, a melody of memories that had kept me from indulging in it for a while. However, the warmth of the freshly cooked burger and the timeless tune reassured me it was okay to embrace the past while savoring the present.

The experience was not as enjoyable as the ones tucked away in the corners of my memory, but it was beautiful in its own unique way. The delight was not shadowed by the past but enhanced by the quality that MacDonald continues to maintain.

Overall, my visit to MacDonald Ballajura was more than just a meal. It was an orchestration of taste and nostalgia, each bite and beat blending into a memorable dining experience. While the past has its own unique taste, there’s also something quite special about making new memories with old favorites, all while the Eagles serenade in the background. Here’s to the Double Quarter Pounder and to many more beautiful moments at...