Cheltenham Moorabbin RSL — Restaurant in Melbourne

Disappointing and Hostile Experience at Cheltenham RSL Restaurant.

Myself and three of my close friends visited Cheltenham RSL restaurant on Sunday, November 17, 2024 intending to have a nice and friendly evening.

As it happened we were thoroughly disappointed with the food and the attitude of a middle aged female manager who came to our table shouting abuses and finger pointing after a complaint was made about my and one of my friend’s meals.

The complaint was that the flounder on menu was substituted with Sole fish.

Apart from Flounder being substituted with Sole fish the veggies were undercooked and tasteless.

After the initial complaint was made, a middle aged female, who identified herself as the manager approached the table. She was armed with a horrible attitude, including shouting and finger pointing, completely ignoring our complaint but was determined to defend their food and service.

She was very unfriendly, inattentive, overwhelmed, uninterested, unapologetic and downright nasty.

Unfortunately, our experience was a letdown on that evening. For the prices they charge, I expected the food we ordered and attentive and friendly service.

My rating:

Food Quality: 0 out of 10, Initial service: 5 out of 10, Value: 0 out of 10 Atmosphere: 5 out of 10

In order to improve and get me and my friends back there to that place I would suggest the following:

Train staff to provide attentiveness and friendly customer service, Revamp menu to include fresher, tastier and as per the menu options, Don’t substitute things on the menu with different or lower quality items.

As is, in all honesty, until Cheltenham RSL restaurant improve, especially with attitude of their staff, I would advise others to avoid this restaurant at any cost, because if you complain about the food or service there, you will be abused by their staff, in particular, by a middle aged...

We had dinner at 50 acres tonight and it wasn’t a success unfortunately. My 13 year old son immediately commented that the waiter who took our order, did not repeat it back to us and my son wasn’t confident that he’d got it right. We waited about a hour (insanely long wait) and then it turned out he was right because only three main meals came out to our table of four people. We’d asked for some water (40 degree day) and this didn’t arrive until our second request. Of the 3 meals that came out to start, one was not correct but we were so hungry it was eaten anyway, the parmiagana was good; but the gravy on the roast dinner was far too salty and the ham was so salty it was not edible. The missing meal finally came out once we had finished eating. The table had a sign that said “Tasty Desserts! See our display” but we hunted the restaurant and could not find a display. My son actually did find a display but it was empty. Eventually we got a dessert menu and there were desserts…just...

Security is good in terms of quick as a driver's licence scan for identity, and assures that Osama is unlikelier to show up without being noticed (because he's presumed deceased and buried at sea) and shouldn't be there down the road from the Moorabbin airport.

Apparently they also have good chefs in their galley because the food was good in temperature and taste and Egg Plant Parmagiana was as Vegetarian good as it's label implies not entirely vegan with cheese.

The atmosphere has already received my Mum's tick who was having dinner shouted for her 90th by her family, and so we few dozen bought our own atmosphere to the rented portion with a service bar and restaurant service out the back to the side with its own egress door for sir as fresh as any on Earth in 2019 is likely to be whist we burn kerosene in the skies.

My friend Robert also enjoyed the antique of the air from WWII taking off on the other side of the...